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HP ProLiant DL380 G3 - Page 28

HP ProLiant DL380 G3
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Service and Support
Offerings
(HP Care Pack
Services)
Hardware Services 4-Hour On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years
U4544A
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
U4544E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years
U4545A
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
U4545E
Installation & Start-up Services
Hardware Installation
U4554A
Hardware Installation, Electronic
U4554E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer
Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP
holidays.
U4555A
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer
Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP
holidays, Electronic
U4555E
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays.
U4556A
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, Electronic
U4556E
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays
U4558A
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, Elecctronic
U4558E
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite, onsite at
HP's discretion, 24x7 2hr response time incl. HP holidays.
U4557A
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite, onsite at
HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
U4557E
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays.
U4559A
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, Electronic
U4559E
HP Care Pack Priority Services for ProLiant Servers - Priority Silver
NOTE:
For more information, customer/resellers can contact
http://www.hp.com/services/carepack
.
QuickSpecs
HP ProLiant DL380 Generation 3 (G3)
Options
DA - 11473 Worldwide — Version 45 — December 13, 2004
Page 28

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