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1 Illustrated parts catalog
This chapter provides the illustrated parts breakdown and spare parts lists for the HP ProLiant ML110
Generation 3 server. Information for contacting HP is also provided.
Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the
repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There
are two categories of CSR parts:
• Mandatory - Parts for which customer self repair is mandatory. If you request HP (including any of it's
partners or service providers) to replace these parts, you will be charged for the travel and labor costs of
this service.
• Recommended - Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that HP replace them for you, this may be done at no additional charge
under the type of warranty service designated for your product.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery.
Same day or four-hour delivery may be offered where geography permits, for customers with those entitlements.
In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within
a defined period of time, normally five (5) business days. The defective part must be returned with the associated
documentation in the provided shipping material. Failure to return the defective part may result in HP billing you
for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the
courier/carrier to be used.
NOTE: Table items marked with an asterisk (*) are not shown in the figures.
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