Service and Support
Offerings
(HP Care Pack
Services)
Hardware Services On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years
U4512A
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
U4512E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years
U4513A
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
U4513E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years
U4514A
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
U4514E
Installation & Start-up Services
Hardware Installation
U4522A
Hardware Installation, Electronic
U4522E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer
Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP
holidays.
U4523A
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer
Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP
holidays, Electronic
U4523E
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays.
U4524A
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, Electronic
U4524E
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays.
U4526A
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, Electronic
U4526E
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite, onsite at
HP's discretion, 24x7 2hr response time incl. HP holidays.
U4525A
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite, onsite at
HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
U4525E
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays.
U4527A
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, Electronic
U4527E
NOTE:
For more information, customer/resellers can contact
http://www.hp.com/services/carepack
QuickSpecs
HP ProLiant ML350 Generation 3 (G3)
Options
DA - 11430 Worldwide — Version 55 — December 13, 2004
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