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If available, pack the HP PSC 500 for shipment using the original
packing materials.
If you do not have the original packaging materials, you can request a
replacement package set from HP Customer Support.
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Include the following items in the box:
:
A brief description of symptoms for service personnel (samples of
print quality problems are helpful).
:
A copy of the sales slip or other proof of purchase to establish the
warranty coverage period.
:
Your name, address, and a phone number where you can be reached
during the day.
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Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M.,
Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M.,
MST. This service is free during the warranty period; however, your standard
long-distance phone charges still apply.
WLCC.book Page 4 Wednesday, May 17, 2000 4:34 PM