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5 Troubleshooting
5-1 Overview
This chapter contains the troubleshooting information for the WPS. If, after following the advice in
these documents, the WPS still does not function properly, please contact your dealer for further
advice.
5-2 General Problems
If, after several attempts to connect with the WPS, the icon in the system tray still indicates a “no-
good” status.
Solution
• Make sure there is no other station user occupying the WPS. When you move cursor to the
WPS icon, there should be a “No Connection” message.
• Check to see if the wireless connection between your PC and the WPS is working. Ping
192.168.173.1 from command mode. The WPS should respond to ping request from your
Dongle.
• Make sure the printer’s USB cable is connected to the WPS and the printer is powered on.
Troubleshooting
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