HP t5325 - Thin Client - Non-Functioning Pointing Device or Keyboard

Non-Functioning Pointing Device or Keyboard
Non-functioning Pointing
Device or Keyboard
Service the unit
Note: Refer to the Warranty
for coverage information.
Disconnect the non-
functioning device
and attach a known
working keyboard/
mouse to the system.
Keyboard
or mouse
working?
Working?
Pointing device or
keyboard not operating
properly.
Press the power button to
reboot.
Done
Yes
No
Done
Yes
No
Reseat keyboard or
mouse and disconnect
other devices.
Reimage device using the
recovery process.
Working?
Done
Yes
Press the power button to reboot.
No
Troubleshooting 25