What to do if my HP TOUCHSMART TM2 Laptop is on but not responding?
If your HP Laptop is on but not responding, try the following: * Slide and hold the power switch for at least 5 seconds. * Disconnect the computer from external power and remove the battery.
How to fix HP TOUCHSMART TM2 cannot connect to a preferred network?
If your HP Laptop cannot connect to a preferred network: * If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Diagnose and repair from the menu. * If there is no network icon in the notification area, select Start > Control Panel > Network and Internet > Network and Sharing Center. * Click Troubleshoot problems and select the network you wish to repair.
How to fix HP TOUCHSMART TM2 Laptop WLAN connection is very weak?
If your HP Laptop's WLAN connection is very weak: * Move your computer closer to the wireless router or access point. * Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be sure that other wireless devices are not interfering.
Why is my HP TOUCHSMART TM2 computer unusually warm?
Your HP Laptop might be unusually warm because a vent is blocked. Turn off the computer and allow it to cool to room temperature. Make sure to keep all vents free from obstructions while using the computer.
What to do if my HP TOUCHSMART TM2 Laptop external device is not working?
If an external device is not working with your HP Laptop, check the following: * Turn on the device according to the manufacturer’s instructions. * Ensure all device connections are secure. * Verify the device is receiving electrical power. * Confirm the device is compatible with the operating system, especially if it is an older device. * Make sure the correct drivers are installed and updated.
How to find current WLAN network security codes for HP Laptop?
To find current WLAN network security codes for your HP Laptop: * For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. * For a private network, such as a network in an office or at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to do so. * Select Start > Control Panel > Network and Internet > Network and Sharing Center. * Click Manage wireless networks in the left panel.
General| Bus type | DMI |
|---|---|
| Stepping | K0 |
| Tjunction | 105 °C |
| Processor cache | 3 MB |
| Processor cores | 2 |
| System bus rate | 2.5 GT/s |
| Processor family | Intel® Core™ i3 |
| Processor series | Intel Core i3-300 Mobile Series |
| Processor socket | BGA 1288 |
| Processor threads | 4 |
| Processor codename | Arrandale |
| Processing Die size | 81 mm² |
| Processor frequency | 1.33 GHz |
| Processor cache type | Smart Cache |
| Processor lithography | 32 nm |
| Processor manufacturer | Intel |
| Processor front side bus | - MHz |
| PCI Express slots version | 2.0 |
| Processor boost frequency | The turbo boost is an automatic, managed accelleration of the processor when one of the cores is overloaded. |
| Processor operating modes | 64-bit |
| ECC supported by processor | No |
| PCI Express configurations | 1x16 |
| Thermal Design Power (TDP) | 18 W |
| CPU multiplier (bus/core ratio) | 10 |
| Maximum number of PCI Express lanes | 16 |
| Number of Processing Die Transistors | 382 M |
| Motherboard chipset | Intel® HM55 Express |
| Internal memory | 3 GB |
| Internal memory type | DDR3-SDRAM |
| Maximum internal memory | 8 GB |
| Memory layout (slots x size) | 1 x 1 + 1 x 2 GB |
| HDD speed | 7200 RPM |
| HDD interface | SATA |
| Storage media | HDD |
| Optical drive type | DVD Super Multi DL |
| Card reader integrated | Yes |
| Total storage capacity | 320 GB |
| Compatible memory cards | Memory Stick (MS), MMC, MS PRO, SD, xD |
| Number of HDDs installed | 1 |
| Display diagonal | 12.1 \ |
| Touch technology | Multi-touch |
| Display resolution | 1280 x 800 pixels |
| Native aspect ratio | 16:10 |
| Ethernet interface type | Gigabit Ethernet |
| Operating temperature (T-T) | 41 - 95 °F |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® HD Graphics |
| On-board graphics card base frequency | 166 MHz |
| On-board graphics card dynamic frequency (max) | 500 MHz |
| Audio system | Dolby Advanced |
| Speakers manufacturer | Altec Lansing |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Cabling technology | 10/100/1000Base-T(X) |
| Networking features | Gigabit LAN, WLAN |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Charging port type | DC-in jack |
| USB 2.0 ports quantity | 3 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 0 |
| Keyboard layout | - |
| Pointing device | Clickpad |
| Operating system installed | Windows 7 Home Premium |
| Form factor | Convertible (Swivel) |
| Product type | Hybrid (2-in-1) |
| Country of origin | China |
| Battery life (max) | - h |
| Number of battery cells | 6 |
| AC adapter power | 65 W |
| Cable lock slot type | Kensington |
| Operating altitude | -15 - 3048 m |
| Non-operating altitude | -15 - 12192 m |
| Storage temperature (T-T) | -20 - 60 °C |
| Storage relative humidity (H-H) | 5 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Processor code | SLBSL |
| Processor ARK ID | 50028 |
| Processor package size | BGA 34 x 28 mm |
| Graphics & IMC lithography | 45 nm |
| Supported instruction sets | SSE4.1, SSE4.2 |
Weight and Dimensions| Depth | 326 mm |
|---|---|
| Width | 230 mm |
| Weight | 1893 g |
| Height (rear) | 30 mm |
| Height (front) | 24.3 mm |
Procedure to charge the computer's battery using external power until the indicator light turns white.
Steps to view installed hardware and software using Windows Device Manager and All Programs.
Instructions for rotating the computer display to use in slate mode, up to 180 degrees.
Guidance on accessing Help and Support and regulatory, safety, and environmental notices.
Importance and process of creating recovery discs for system restoration in case of failure.
Steps to set up wired or wireless network for email and internet access.
Recommendation to update preinstalled antivirus software to protect against viruses.
Overview of computer features like Instant Web, multimedia software, and audio devices.
Procedure to launch the Instant Web environment from a powered-off state.
Steps to exit Instant Web and start the main Windows operating system.
Methods to disable or reenable HP Instant Web via Windows OS or Setup Utility.
Identification of top-mounted components including TouchPad, buttons, and lights.
Identification of components located on the right side of the computer.
Identification of components located on the left side of the computer.
Identification of components integrated into the display assembly.
Identification of components located on the bottom of the computer.
Information on setting up Internet service and using provided software features.
Guide to using the wizard for connecting to the Internet in various situations.
Explanation of wireless technologies and steps for connecting to WLANs and WWANs.
Strategies and security levels (WEP, WPA) to protect wireless networks from unauthorized access.
Information on using WWANs for internet access and inserting/removing SIM cards.
Details on connecting and using Bluetooth devices for wireless communication.
Procedure for connecting the computer to a local area network using an RJ-45 network cable.
Guide to using the mouse, TouchPad, and digitizer pen, including settings and gestures.
How to customize pointer speed, click speed, and other pointing device settings in Windows.
Instructions for moving the pointer, clicking, and performing TouchPad gestures like scrolling and pinching.
Guidance on using the digitizer pen for writing and interacting with software, including its components.
How to interact with the computer using fingers or the digitizer pen on the touch screen, covering various actions.
Configuring visual feedback, click, and flick settings for the touch screen.
Explanation of action keys and hotkeys for system shortcuts and functions.
Instructions for controlling audio/video playback using dedicated media keys on the keyboard.
Methods for installing multimedia software using external optical drives or network sharing.
Overview of computer audio features and adjusting volume using keyboard keys.
Information on video features, external monitor ports, and HDMI connections.
Safe procedures for shutting down the computer, including emergency methods.
Configuration of computer power-saving states and related settings.
Tips and settings to reduce power consumption and extend battery life.
How to view battery status, charge levels, and power plan settings via the notification area icon.
Managing system power usage through customizable power plans.
Configuring the computer to require a password upon exiting Sleep or Hibernation.
Information on running the computer on battery power, charging, and optimizing battery life.
Information on powering the computer using an approved AC adapter.
Procedure to safely remove a digital card from the computer's media slot to prevent data loss.
Connecting and removing USB devices, including information on USB ports and hubs.
Important cautions and precautions for handling fragile computer drives.
Methods to optimize hard drive efficiency using Disk Defragmenter and Disk Cleanup.
Software that protects the hard drive by parking it during physical movement or drops.
Step-by-step instructions for safely installing and removing a hard drive from the computer.
Information on connecting and using external drives, including optical drives.
Enabling network sharing of an optical drive connected to another computer.
Detailed instructions for installing or replacing memory modules in the computer's compartments.
Overview of standard security features for protecting personal settings and data.
Guidance on setting and managing passwords for Windows and Setup Utility for computer security.
Steps to set, change, or delete the power-on password in Setup Utility.
Importance of antivirus software for detecting and removing computer viruses.
Utilizing firewall software to protect personal files and information from unauthorized access.
Procedure for installing crucial software updates from Microsoft to protect against threats.
Instructions for attaching an optional security cable to deter theft or mishandling.
Procedure for logging into Windows using a registered fingerprint after setup.
Recommendation and guidelines for creating recovery discs for system restoration.
Methods and timing for backing up system files, personal files, and settings.
Options for recovering the system from recovery discs or a dedicated recovery partition.
Procedure to access the computer's ROM-based Setup Utility for configuration.
Navigating and modifying settings within the Setup Utility, including language and system information.
Methods for exiting Setup Utility, with or without saving changes.
Overview of options available in the Main, Security, System Configuration, and Diagnostics menus.
Information on checking BIOS version and downloading/installing BIOS updates from HP.
Information on the computer's operating voltage and current specifications for international travel.
Specifications for operating and non-operating temperature and humidity.
Tips for preparing the computer for travel, including backup and handling precautions.
General guidelines for maintaining the computer's condition.
Methods for cleaning the TouchPad and keyboard to ensure proper function.
Explanation of various labels on the computer providing product, serial, and regulatory information.
Initial steps to resolve common computer problems like startup issues and blank screens.
Suggestions for troubleshooting external devices that are not functioning correctly.
Steps to resolve problems with wireless network connectivity, including checking device status and connections.
Tips to minimize interference and improve weak WLAN connection strength.
Procedure for resetting the wireless router to resolve connection issues.
Information on how to contact HP Customer Support for assistance with unresolved issues.
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