HP ZBook 14u G6 - Page 155

Table 8-57 POST error messages and user actions to address the error (continued)
Test description Failure descriptions Error code Possible user actions
Hard Disk Test Hard Disk 2 Full 306 The hard drive may have failed. Contact support for assistance.
Boot Device
Manager
Boot device not found 3F0 Indicates a potential problem with the hard drive. Please run the hard
drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
Boot Device
Manager
Hard Disk 1 Error 3F1 Indicates a potential problem with the hard drive. Run the hard drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
Boot Device
Manager
Hard Disk 2 Error 3F2 Indicates a potential problem with the hard drive. Run the hard drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
Boot Device
Manager
Hard Disk 1 SMART 301 Indicates a potential problem with the hard drive. Run the hard drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
Boot Device
Manager
Hard Disk 2 SMART 302 Indicates a potential problem with the hard drive. Run the hard drive test.
See https://support.hp.com/emea_africa-en/document/c01443371 for
more information.
BIOS Recovery BIOS Recovery
Occurred
500 This message indicates that BIOS recovery was completed successfully. No
further action is required.
BIOS Application BIOS Application Error 501 The BIOS installation may have become corrupted. Download the latest
version of the BIOS and install it. See 4. Update BIOS and drivers
on page 85 for more information.
If reinstalling the BIOS fails, contact support for further assistance.
CMOS Recovery CMOS Recovery
Occurred
502 This message indicates that CMOS recovery was completed successfully.
No further action is required.
Battery Check Primary Battery
Replace
601 This indicates that the primary battery has very low capacity.
Search http://www.hp.com/support for details on using the HP Support
Assistant to verify the battery capacity and, if necessary, order a
replacement.
Battery Check Secondary Battery
Replace
602 This indicates that the secondary battery has very low capacity.
Search http://www.hp.com/support for details on using the HP Support
Assistant to verify the battery capacity and, if necessary, order a
replacement.
Wireless Module Not installed or
responding
701 Reseat the wireless LAN adapter module, if your notebook supports it.
Because seating or reseating a wireless LAN adapter is unique to each
computer model. For more information, see the chapter titled “Removal
and replacement procedures for Customer Self-Repair parts.”
Fan Fan not operating
correctly
90B The system fan may be malfunctioning.
For information on troubleshooting heat-related issues, see
http://support.hp.com/us-en/document/c01007591.
A hard reset can sometimes restore the system fan to working order. See
https://support.hp.com/us-en/document/c01684768 for details.
If the system fan continues to malfunction, contact support.
Additional information 141