HP ZBook 15u G5 - Page 162

Test description Failure descriptions Error code Possible user actions
Hard Disk Test Hard Disk 1 SMART 301 Attempt to reseat the hard drive and repeat the test.
The hard drive may have failed. Contact support for assistance.
Hard Disk Test Hard Disk 2 SMART 302 The hard drive may have failed. Contact support for assistance.
Hard Disk Test Hard Disk 1 Quick 303 The hard drive may have failed. Contact support for assistance.
Hard Disk Test Hard Disk 2 Quick 304 The hard drive may have failed. Contact support for assistance.
Hard Disk Test Hard Disk 1 Full 305 The hard drive may have failed. Contact support for assistance.
Hard Disk Test Hard Disk 2 Full 306 The hard drive may have failed. Contact support for assistance.
Boot Device
Manager
Boot device not found 3F0 Indicates a potential problem with the hard drive. Please run the hard
drive test.
See http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/
action.process/public/kb/docDisplay/?
javax.portlet.action=true&spf_p.tpst=kbDocDisplay&javax.portlet.begCac
heTok=com.vignette.cachetoken&spf_p.prp_kbDocDisplay=wsrp-
interactionState%3DdocId%253Demr_na-c00439024%257CdocLocale
%253Den_US%257CcalledBy
%253D&javax.portlet.endCacheTok=com.vignette.cachetokenfor more
information.
Boot Device
Manager
Hard Disk 1 Error 3F1 Indicates a potential problem with the hard drive. Run the hard drive test.
See http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/
action.process/public/kb/docDisplay/?
javax.portlet.action=true&spf_p.tpst=kbDocDisplay&javax.portlet.begCac
heTok=com.vignette.cachetoken&spf_p.prp_kbDocDisplay=wsrp-
interactionState%3DdocId%253Demr_na-c00439024%257CdocLocale
%253Den_US%257CcalledBy
%253D&javax.portlet.endCacheTok=com.vignette.cachetoken for more
information.
Boot Device
Manager
Hard Disk 2 Error 3F2 Indicates a potential problem with the hard drive. Run the hard drive test.
See http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/
action.process/public/kb/docDisplay/?
javax.portlet.action=true&spf_p.tpst=kbDocDisplay&javax.portlet.begCac
heTok=com.vignette.cachetoken&spf_p.prp_kbDocDisplay=wsrp-
interactionState%3DdocId%253Demr_na-c00439024%257CdocLocale
%253Den_US%257CcalledBy
%253D&javax.portlet.endCacheTok=com.vignette.cachetoken for more
information.
Boot Device
Manager
Hard Disk 1 SMART 301 Indicates a potential problem with the hard drive. Run the hard drive test.
See http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/
action.process/public/kb/docDisplay/?
javax.portlet.action=true&spf_p.tpst=kbDocDisplay&javax.portlet.begCac
heTok=com.vignette.cachetoken&spf_p.prp_kbDocDisplay=wsrp-
interactionState%3DdocId%253Demr_na-c00439024%257CdocLocale
%253Den_US%257CcalledBy
%253D&javax.portlet.endCacheTok=com.vignette.cachetoken for more
information.
Boot Device
Manager
Hard Disk 2 SMART 302 Indicates a potential problem with the hard drive. Run the hard drive test.
See http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/
action.process/public/kb/docDisplay/?
javax.portlet.action=true&spf_p.tpst=kbDocDisplay&javax.portlet.begCac
heTok=com.vignette.cachetoken&spf_p.prp_kbDocDisplay=wsrp-
interactionState%3DdocId%253Demr_na-c00439024%257CdocLocale
150 Chapter 8 Troubleshooting guide