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HP ZBook Studio G5 User Manual

HP ZBook Studio G5
192 pages
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HP ZBook Studio G5 Mobile Workstation
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

Table of Contents

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HP ZBook Studio G5 Specifications

General IconGeneral
Form factorClamshell
Product typeMobile workstation
Product colorGray
Country of originChina
Market positioningPerformance
LED backlightYes
RGB color spaceNTSC
Display diagonal15.6 \
Display brightness400 cd/m²
Native aspect ratio16:9
Maximum refresh rate72 Hz
Bus typeDMI
Processor cache12 MB
Processor cores6
Processor modelE-2176M
Processor frequency2.7 GHz
Processor cache typeSmart Cache
Configurable TDP-down35 W
Processor manufacturerIntel
Processor boost frequency4.4 GHz
Configurable TDP-down frequency2.2 GHz
Discrete GPU manufacturerNVIDIA
Discrete graphics card modelNVIDIA® Quadro® P1000
On-board graphics card modelIntel UHD Graphics P630
Discrete graphics card memory4 GB
Discrete graphics memory typeGDDR5
Memory slots2x SO-DIMM
Internal memory32 GB
Memory clock speed2666 MHz
Internal memory typeDDR4-SDRAM
Maximum internal memory- GB
Memory layout (slots x size)2 x 16 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfaceNVMe, PCI Express
Storage mediaSSD
SSD form factorM.2
Total storage capacity512 GB
Compatible memory cardsSD
Number of SSDs installed1
Front camera HD typeHD
Antenna type2x2
Bluetooth version5.0
Top Wi-Fi standardWi-Fi 5 (802.11ac)
WLAN controller modelIntel Dual Band Wireless-AC 9560
USB 2.0 ports quantity0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity2
Pointing deviceClickpad
Operating system architecture64-bit
HP segmentBusiness
Battery capacity95.6 Wh
AC adapter power150 W
Sustainability certificatesENERGY STAR
Intel Identity Protection Technology version1.00
Weight and Dimensions IconWeight and Dimensions
Depth254 mm
Width360 mm
Weight2000 g
Height (rear)17.4 mm
Height (front)8.8 mm

Summary

Safety Warning Notice

General Safety Warnings

Provides essential safety warnings and precautions to prevent injury or damage.

Computer Components Overview

Right Side Components

Identifies and describes components located on the right side of the computer.

Left Side Components

Identifies and describes components located on the left side of the computer.

Display Components

Identifies and describes components related to the computer's display assembly.

Keyboard and TouchPad Area

Details the components and functionality of the keyboard and touchpad area.

Indicator Lights Explanation

Explains the function of various indicator lights on the computer.

Power Button, Speakers, and Fingerprint Reader

Describes the power button, speakers, and fingerprint reader locations and functions.

Special Keyboard Keys

Identifies and explains the function of special keys on the keyboard.

Action Keys Functionality

Details the functions of action keys and how to use them.

Bottom Components Identification

Identifies and describes components located on the bottom of the computer.

Computer Labels Information

Explains the location and purpose of various labels affixed to the computer.

Illustrated Parts Catalog

Computer Major Components

Provides an exploded view and part numbers for the main computer components.

Plastics Kit Components

Lists and illustrates the components included in the Plastics Kit.

Display Assembly Subcomponents

Details the individual parts that make up the display assembly.

Mass Storage Devices Catalog

Lists and illustrates various mass storage devices and their part numbers.

Bracket Kit Components

Illustrates the components included in the Bracket Kit and their part numbers.

Miscellaneous Parts List

Lists various miscellaneous parts and their associated part numbers.

Removal and Replacement Procedures

Preliminary Requirements

Outlines necessary tools, considerations, and precautions before component replacement.

Component Replacement Procedures

Introduces procedures for replacing internal computer components.

Troubleshooting Guide

Resources and General Steps

Lists HP support resources and outlines general troubleshooting methodology.

Issue Identification and Analysis

Covers identifying issues, analyzing boot sequences, failure classification, and environmental checks.

Hardware Inspection and Updates

Advises on visual inspection, updating BIOS/drivers, and analyzing recent changes.

HP Diagnostic Tools

Introduces HP diagnostic tools like UEFI, HPSA, BCU, and Thermal Monitor for hardware testing.

Status Indicators and Error Messages

Explains how to interpret status lights, blinking codes, and POST error messages.

Reset and Connection Procedures

Details hard reset, soft reset, CMOS clearing, and reseating cables.

Configuration and Testing Methods

Explains testing with minimum configuration, safe mode, and verified working configurations.

System Board Replacement

Outlines when and how to replace the system board as a troubleshooting step.

Power-Related Troubleshooting

Addresses no power, intermittent power, AC adapter, and battery issues.

Startup, Performance, and Stability Issues

Covers POST issues, BIOS errors, OS performance, shutdowns, blue screens, and freezes.

Display and I/O Device Troubleshooting

Discusses display anomalies, touch screen, keyboard, USB, network, and audio issues.

Storage and Mechanical Issues

Addresses storage device problems, noises, fans, and thermal issues.

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

Explains how to use the computer's BIOS setup utility for configuration.

Restoring Factory Settings and Updating BIOS

Provides steps to restore BIOS settings and install BIOS updates.

BIOS Update and Boot Order Configuration

Explains downloading BIOS updates and changing boot order via F9.

TPM and HP Sure Start Configuration

Details TPM settings and using HP Sure Start for BIOS security.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Explains how to use HP PC Hardware Diagnostics on Windows for hardware testing.

Downloading HP PC Hardware Diagnostics

Provides instructions for downloading HP PC Hardware Diagnostics Windows versions.

Using HP PC Hardware Diagnostics UEFI

Explains how to use HP PC Hardware Diagnostics UEFI for hardware testing.

Backing Up, Restoring, and Recovering

Windows Tools for Backup and Recovery

Explains how to use Windows tools for backing up personal information and system recovery.

Creating HP Recovery Media

Details how to create HP Recovery media using HP Recovery Manager.

Restoring and Recovery Options

Outlines options for restoring, refreshing, and resetting the computer.

Specifications

Computer Specifications

Lists detailed technical specifications for the computer.

M.2 PCIe Solid-State Drive Specifications

Details the specifications for M.2 PCIe solid-state drives.

M.2 Solid-State Drive Specifications

Lists the specifications for M.2 solid-state drives.

Statement of Memory Volatility

Nonvolatile Memory Usage

Explains the usage and characteristics of nonvolatile memory types in HP computers.

BIOS Security and Reset Procedures

Provides answers to common questions regarding BIOS, TPM, and HP Sure Start.

Using HP Sure Start

Explains how to use HP Sure Start for BIOS monitoring and protection.

Power Cord Set Requirements

Requirements for All Countries

Lists general requirements for power cord sets applicable to all countries.

Requirements for Specific Countries and Regions

Details specific requirements for power cord sets in various countries and regions.

Recycling Information

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