HP ZBook Ultra G1a - User Manual

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Maintenance and Service Guide

HP ZBook Ultra G1a 14 inch Mobile

Workstation PC

SUMMARY

This guide provides maintenance information about such topics as spare parts, removal and replacement of

parts, security, and backing up.

Main Page

Legal Information2
Table of Contents5
Product Description9
Components14
Right14
Left15
Display17
Low Blue Light Mode (OLED Panels Only)17
Keyboard Area18
Touchpad18
Touchpad Settings18
Adjusting Touchpad Settings18
Turning on the Touchpad18
Touchpad Components19
Lights19
Button, Speakers, and Fingerprint Reader20
Special Keys22
Bottom23
Labels24
Illustrated Parts Catalog26
Computer Major Components26
Miscellaneous Parts28
Removal and Replacement Procedures Preliminary Requirements30
Tools Required30
Service Considerations30
Plastic Parts30
Cables and Connectors30
Drive Handling30
Electrostatic Discharge Information31
Generating Static Electricity31
Preventing Electrostatic Damage to Equipment32
Personal Grounding Methods and Equipment32
Grounding the Work Area33
Recommended Materials and Equipment33
Cleaning Your Computer34
Enabling HP Easy Clean (Select Products Only)34
Removing Dirt and Debris from Your Computer34
Cleaning Your Computer with a Disinfectant35
Caring for Wood Veneer (Select Products Only)36
Packaging and Transporting Guidelines36
Accessing Support Information36
Removal and Replacement Procedures for Customer Self-Repair Parts39
Component Replacement Procedures39
Preparation for Disassembly39
Bottom Cover39
Battery40
Removing and Reinstalling the same Battery41
Installing a New Battery42
Solid-State Drive47
Removal and Replacement Procedures for Authorized Service Provider Parts49
Component Replacement Procedures49
Bottom Cover49
Fans50
NFC Module52
Speakers, Main (Bottom)53
Keyboard Transfer Board54
System Board Transfer Board55
Heat Sink56
System Board57
Touchpad60
Fingerprint Reader/Power Button62
Speakers, Tweeter (Upper)63
Display Assembly64
Top Cover with Keyboard67
Backing Up, Restoring, and Recovering69
Backing up Information and Creating Recovery Media69
Using Windows Tools for Backing up69
Only)69
Restoring and Recovering Your System69
Creating a System Restore70
Restoring and Recovery Methods70
Recovering Using the HP Recovery USB Flash Drive70
Changing the Computer Boot Order71
Using HP Sure Recover (Select Products Only)71
Computer Setup (BIOS), TPM, and HP Sure Start72
Using Computer Setup72
Navigating and Selecting in Computer Setup72
Restoring Factory Settings in Computer Setup72
Updating the BIOS73
Determining the BIOS Version73
Preparing for a BIOS Update73
Downloading a BIOS Update74
Installing a BIOS Update74
Changing the Boot Order Using the F9 Prompt75
TPM BIOS Settings (Select Products Only)75
Using HP Sure Start (Select Products Only)75
Using HP PC Hardware Diagnostics76
Using HP PC Hardware Diagnostics Windows (Select Products Only)76
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code76
Accessing HP PC Hardware Diagnostics Windows76
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant76
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)77
Downloading HP PC Hardware Diagnostics Windows77
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP77
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store77
Downloading HP Hardware Diagnostics Windows by Product Name or Number78
Only)78
Installing HP PC Hardware Diagnostics Windows78
Using HP PC Hardware Diagnostics UEFI78
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code78
Starting HP PC Hardware Diagnostics UEFI78
Only)79
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive79
Downloading the Latest HP PC Hardware Diagnostics UEFI Version80
Only)80
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)80
Downloading Remote HP PC Hardware Diagnostics UEFI80
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version80
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number81
Customizing Remote HP PC Hardware Diagnostics UEFI Settings81
Specifications82
Computer Specifications82
Display Specifications82
Statement of Memory Volatility84
Current BIOS Steps84
Nonvolatile Memory Usage86
Questions and Answers87
Using HP Sure Start (Select Products Only)88
Power Cord Set Requirements89
Requirements for All Countries89
Requirements for Specific Countries and Regions89
Swelling or Deformation of Notebook Battery92
Swollen Notebook Batteries92
Swollen Battery Is Not a Safety Issue92
Discontinue Using a Swollen Battery92
Replace a Swollen Battery92
Minimize Battery Swelling92
HP Adaptive Battery Optimizer (Consumer Notebooks)93
HP Battery Health Manager (Commercial Notebooks)93
Recycling94
Index95

Brand	HP
Model	ZBook Ultra G1a
Category	Desktop
Language	English

HP ZBook Ultra G1a - User Manual

Table of Contents

HP ZBook Ultra G1a Specifications

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