Limited Warranty
Hearth Products Controls Company (HPC) warranties fire pits against manufacturing
defects that prevent safe and correct function as follows:
x Electronics, Gas Valve: Commercial-1yr; Residential- 3 yr.
x Pilot Assembly: Commercial-1 yr.; Residential-2 yr.
x Stainless Steel Pan, Fire Ring, & Valve Box: Commercial-1yr.; Residential 5yrs.
This commences from the date of original sale / shipment from HPC FOB Dayton, Ohio.
This warranty is for parts and in-house (HPC) labor. The defective product must be sent back
to HPC with a Return Merchandise Authorization (RMA) issued by HPC for that specific product
and any other additional
information for the nature of the defect or warranty claim.
The warranty does not cover items that have been damaged by overheating, modification, abuse,
or improper storage. Also any labor involving installation or maintenance with the unit is not
covered.
This warranty excludes claims for consequential, indirect-collateral expenses arising
from product defects or warranty recovery.
11. Warranty
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