Then, verify if a newer version of an appliance update file is available to download from the Hewlett Packard Enterprise
website (http://www.hpe.com/downloads/Synergy).
Before you update the appliance, examine the HPE OneView Release Notes for HPE Synergy to learn about supported
upgrade paths, new features delivered in the update, best practices, limitations, troubleshooting hints and tips, and whether or
not you must restart the appliance after it is updated.
NOTE: When you download the appliance update file, a link to the HPE OneView Release Notes for HPE Synergy appears in
the download dialog box. Hewlett Packard Enterprise recommends clicking that link to read and then save and print the
information for future reference. Once the download starts, you cannot access that link again.
You manage appliance updates using:
• (Composer) from the Settings > Appliance > Actions > Update appliance menu or by using the REST APIs.
• (Image Streamer) from appliance menu Deployment Appliances > (select deployment appliance) > Actions > Update
appliance.
An appliance update is installed from a single file during the update process. (Composer) You can either download the file
directly to the appliance or to another computer and then transfer the file to the appliance.
When you install an appliance update:
• (Composer) The appliance restarts and goes
oline. When the appliance is oline, it does not aect the managed resources
—they continue to operate while the appliance is oline.
• (Image Streamer) The appliance restarts. The OS volumes continue to be served in a highly available configuration. In non-
highly available configuration, the update causes downtime as the OS volumes are not accessible. Creation and
modification of server profiles and artifacts is not possible while the appliance is updating.
NOTE:
If the HPE Synergy Image Streamer storage system requires troubleshooting, contact Hewlett Packard Enterprisefor technical
support.
Troubleshooting 53
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