3. Choose whether to transfer from an HTC Android phone or other Android phone.
4. On the Get content from another phone screen, tap Next.
5. Follow the steps shown on HTC Desire 19+ to download the HTC Transfer Tool to your old
phone, install it, and open the tool.
6. When you see a PIN on your old phone, make sure the same PIN also appears on HTC Desire
19+ before you continue.
If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may
mean that your old phone is unable to connect to HTC Desire 19+. When this happens, try
another transfer method.
7. Tap Confirm on your old phone.
8. On your old phone, choose the types of content you want to transfer, tap Transfer.
9. Wait for the transfer to finish.
10. Tap Done on both phones.
Other ways of getting contacts and other content
There are different ways you can individually add contacts and other content to HTC Desire 19+.
Source of content How to transfer
Google Account Google contacts are imported to HTC Desire 19+ after you sign in to
your Google Account. You can also create more Google contacts right
from HTC Desire 19+.
Social network accounts Log in to your favorite social networks to sync contact information from
them.
Microsoft
®
Exchange
ActiveSync
HTC Desire 19+ syncs your work contacts from the Microsoft Exchange
ActiveSync Server in your workplace.
Outlook.com account Sync personal contacts from your Microsoft Outlook.com account.
Phone contacts You can create contacts locally on HTC Desire 19+, if you don't prefer to
store them on your online accounts.
nano SIM card Copy all your nano SIM contacts to HTC Desire 19+.
Transferring photos, videos, and music between your
phone and computer
Here are ways you can transfer your media from or to your computer.
§ Connect HTC Desire 19+ to your computer. Your computer will recognize it just like any
removable USB drive, and you can copy your media between them. See Copying files between
HTC Desire 19+ and your computer on page 77.
§ Use cloud storage services to put your media in one place so you can manage them anywhere
—on your computer, HTC Desire 19+, and other mobile devices.
79 Transfer