Phone Calls 60
Voicemail Notification
There are several ways your phone alerts you to a new message.
● By sounding the assigned ringer type.
● By displaying in the Notifications area of the status bar when a single new unheard
voicemail message is received.
● By flashing the front indicator light (LED), if enabled.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a Virgin Mobile service area.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Virgin Mobile voicemail and personal greeting as
soon as your phone is activated. Always use a password to help protect against unauthorized
access.
1. Touch > Phone.
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – Virgin Mobile strongly recommends that you create a
password when setting up your voicemail to help protect against unauthorized access. Without
a password, anyone who has access to your phone is able to access your voicemail messages.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Touch > Phone.
2. Touch and hold to dial your voicemail number.
3. Follow the voice prompts to listen to and manage your voicemail messages.
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