HTC U12+ User Manual

___ Need help?
Check out our friendly walkthroughs and self-help in
troubleshooting basic problems with the HTC Help app.
From the Home screen, swipe up to open the Apps screen, and
then find and tap Help. Or go to www.htc.com/support/ to
find the user guide, how-to articles, and more. Please also read
the Safety and regulatory guide that’s included in the box.
___ Restarting the phone
To restart your phone
when it freezes, press
and hold POWER for 8
seconds until the phone
restarts, and then release
your finger.
POWER
HELP
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All rights reserved.
HTC and the HTC logo are
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microSD is a trademark of SD-3C LLC.
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91H0xxxx-xxM Rev.A

HTC U12+ Specifications

General

Display Size	6.0 inches
Resolution	1440 x 2880 pixels
Display Type	Super LCD6
Processor	Qualcomm Snapdragon 845
RAM	6 GB
Storage Options	64 GB / 128 GB
Rear Camera	12 MP (wide) + 16 MP (telephoto)
Battery Capacity	3500 mAh
Operating System	Android 8.0 (Oreo), upgradable to Android 9.0 (Pie)
Water Resistance	IP68
Dimensions	156.6 x 73.9 x 8.7 mm (6.17 x 2.91 x 0.34 in)
Weight	188 g (6.63 oz)
SIM	Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
Protection	Corning Gorilla Glass 5
Loudspeaker	Yes, with stereo speakers
3.5mm jack	No
WLAN	Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot
Bluetooth	5.0, A2DP, aptX HD, LE
GPS	Yes, with A-GPS, GLONASS, BDS, GALILEO
NFC	Yes
Radio	No
USB	USB Type-C 3.1
Colors	Ceramic Black, Flame Red, Translucent Blue
Front Camera	8 MP (wide)
Build	aluminum frame
Sensors	Fingerprint, accelerometer, gyro, proximity, compass
Charging	Quick Charge 3.0

Summary

Restarting the Phone

How to Restart a Frozen Phone

Press and hold POWER for 8 seconds until the phone restarts, then release.

Getting Help and Support

HTC Help App and Online Resources

Access walkthroughs and guides via the HTC Help app or www.htc.com/support/.

Inserting SIM and MicroSD Cards

Battery Charging Requirement

Charge the battery for several minutes before initial phone power-on.

Nano SIM Card Usage

Use standard nano SIM cards only; do not cut other sizes to prevent slot damage.

Phone Disassembly Warning

Avoid opening the phone or forcibly removing the battery to prevent damage and warranty void.

Retain the SIM Tray

The tray is essential for inserting nano SIM and microSD cards.

Step 1: Ejecting the SIM Tray

Use the eject tool to push the tray eject hole and release the tray.

Step 2: Inserting the Nano SIM

Place the nano SIM card in the SIM holder, gold contacts down, aligning the cut-off corner.

Step 3: Inserting the MicroSD Card

Place the microSD card in the SD holder, gold contacts down, aligning the narrow side.

Step 4: Reinserting the Tray

Slide the tray back into the slot, ensuring cards are secure and facing up.

Using the Protective Case

Attaching the Case

Place the phone top first, then press the corners until the case clicks securely.

Removing the Case

Gently detach the case by starting from the bottom corner.

Water and Dust Resistance (IP68)

Proper Tray Insertion for Protection

Ensure the SIM/microSD tray is fully inserted to prevent contaminants from entering the slot.

Caution: Charging a Wet Phone

Never attempt to charge or use the USB port when the phone is wet.

Avoid Contact with Liquids and Sand

Do not expose the phone to soap, pool water, sand, alcohol, juices, or condiments.