What can I do if I have trouble with the eye tracking software?
If you have trouble with eye tracking, you can restart your headset and the tracking software. This
might be helpful if you encounter a sudden loss of eye tracking, related error messages, or are
unable to run the calibration tool.
1. From your computer system tray, right-click the SR_Runtime tray icon and then click
Quit.
2. Turn off your headset by pressing the Power button on the link box.
3. Wait at least five seconds, and then press the Power button on the link box again to your
headset back on.
4. On your computer, restart SR_Runtime.
If you can't find the eye tracking software, make sure it's been installed correctly. See
Installing the eye tracking software on page 26.
What does the icon in the system tray mean?
When the eye tracking software is running, you will see an icon in the system tray on your
computer.
The icon shows:
§ when eye tracking is either disabled or not supported on the attached headset.
§ when eye tracking is idle.
§ when eye tracking is in use.
If you don't see the icon in the system tray, make sure the eye tracking software is installed
and SR_Runtime is running. See Installing the eye tracking software on page 26.
27 Headset and link box
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