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HTC Vive Cosmos User Manual

HTC Vive Cosmos
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VIVE Cosmos User guide

Table of Contents

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HTC Vive Cosmos Specifications

General IconGeneral
TypeDedicated head mounted display
Product colorBlack, Blue
Maximum refresh rate90 Hz
Recommended age (min)- yr(s)
Adjustable interpupillary distance-
GyroscopeYes
USB version3.2 Gen 1 (3.1 Gen 1)
USB connector typeUSB Type-C
Connectivity technologyWireless
Display resolution2880 x 1700 pixels
Minimum RAM4 GB
Minimum processorIntel Core i5-4590, AMD FX 8350
Minimum graphics cardNVIDIA GeForce GTX 970 4GB, AMD Radeon R9 290 4GB
Windows operating systems supportedWindows 10

Summary

VIVE Reality System

What is VIVE Reality System?

Explains HTC's reimagined software experience for spatial computing and its user-first home space.

What is Lens?

Describes Lens as the VR starting point, accessed via the VIVE button, for launching titles and managing settings.

What is Origin?

Defines Origin as a personalized VR corner for exploration and as a home base between VR experiences.

About this guide

Using Symbols

Explains the meaning of symbols used in the guide to indicate notes, tips, important information, and warnings.

Information Updates

Advises users to check VIVE Support for the most up-to-date information and the latest version of the guide.

Safety Information

Emphasizes reviewing VIVE safety information and following product safety and operating instructions.

System requirements

What's inside the box?

Lists the items included with the VIVE Cosmos for experiencing VR environments.

What are the system requirements?

Details the minimum and recommended computer system specifications for VIVE Cosmos.

Headset and headphones

Headset Overview

Introduces the VIVE Cosmos headset as the window to the VR environment and mentions its tracking cameras.

Front and side views

Illustrates the front and side components of the VIVE Cosmos headset with numbered labels.

Back and bottom views

Shows the back and bottom components of the headset, including adjustment dials and ports.

Putting on the VIVE Cosmos headset

Initial Preparation

Steps for preparing the headset before wearing, like removing protective films.

Adjusting the Headband

Instructions on loosening the band and pulling it up for proper fitting.

Wearing Glasses and Adjusting IPD

Wearing Prescription Glasses

Advises on wearing prescription glasses inside the headset and avoiding lens scratches.

Adjusting the IPD on the headset

Explains Interpupillary Distance (IPD) and how to adjust it using the IPD knob for better viewing.

Connecting a USB Device

Detaching the face cushion frame

Steps to detach the face cushion frame from the headset to access ports.

Inserting the USB Device Cable

Guides on inserting the USB Type-C cable connector into the headset's port.

Removing the face cushions

Reattaching the face cushions

Guides on aligning and pressing face cushions to reattach them to the frame, ensuring a firm connection.

Removing the front and back pads

Reattaching the front and back pads

Guides on aligning and pressing front and back pad tabs to reattach them to the headset band.

Reattaching Headset Pads

Reattaching Front Pads

Steps to align and press front pad tabs into their slots on the headset band for reattachment.

Reattaching Back Pads

Guides on aligning back pad tabs with slots on the band and pressing them to reattach.

Attaching the Top Strap

Hooking the Top Strap

Guides on aligning and inserting top strap hooks into the headset band's corresponding slots.

Cleaning the headset lenses

Wiping the Lenses

Instructions for using the provided cloth to wipe the headset lenses.

Cleaning the Face Cushions

Cushion Cleaning Instructions

Details on cleaning face cushions using a damp cloth with cold water, air drying, and avoiding harsh chemicals.

Headset Status Light and Headphones

Understanding the Status Light

Explains the meaning of the headset status light colors (green, dim green, red, flashing green).

Adjusting the fit of the on-ear headphones

Instructions for adjusting the on-ear headphones for a comfortable fit over the ears.

Detaching On-Ear Headphones

Disconnecting Audio Plug

Steps to disconnect the audio plug from the audio cable connector on the headset band.

Removing Side Cushions and Front Pad

Guides on removing side cushions and front pad from the headset band.

Detaching Headphones from Band

Instructions for carefully pulling out headphone cables and flipping metal clasps to detach headphones.

Reattaching On-Ear Headphones

Removing Components for Attachment

Details on removing cable guides, screws, and cushions from the headset band before reattaching headphones.

Attaching the Right On-Ear Headphone

Hooking the Headphone Clip

Guides on hooking the headphone clip over the headset band and repositioning for comfort.

Attaching the Left On-Ear Headphone

Pinning the Headset Cable

Guides on pinning the headset cable along the cable guide on the left headphone.

Positioning the Left Headphone Clip

Instructions for hooking the left headphone clip and ensuring proper positioning for comfort.

Common Solutions

On-Ear Headphone Placement

Addresses issues with placing on-ear headphones, suggesting band and strap adjustments.

No Sound from Headphones

Troubleshooting steps for when no sound is heard from the headphones, checking connections and volume.

SteamVR Safe Mode Usage

Clarifies that VIVE Cosmos cannot be used when SteamVR is in Safe mode.

Link Box

About the Link Box

Introduces the link box and its function in connecting the headset to the computer.

Link Box Components

Identifies and illustrates the ports and buttons on the VIVE Cosmos link box.

Connecting and Restarting the Link Box

Connecting the Headset via Link Box

Detailed steps for connecting the headset to the computer using the link box, including cable connections.

Restarting the Link Box

Provides instructions for restarting the link box to resolve connection or driver issues.

Converter

About the Converter

Introduces the converter as an alternative to the link box for connecting the headset.

Converter Components

Identifies and illustrates the ports and cables of the VIVE Cosmos converter.

Connecting and Restarting the Converter

Connecting via Converter

Steps for connecting the headset to the computer using the converter and its associated cables.

Restarting the Converter

Instructions for restarting the converter to resolve potential issues, including unplugging and replugging the power.

Controllers

About the VIVE Cosmos Controllers

Introduces the VIVE Cosmos controllers and their use for interacting in VR.

Controller Front View

Illustrates the front view of the controllers, labeling buttons like Joystick, VIVE, Y, X, B, A.

Controller Maintenance

Controller Back View

Shows the back view of controllers, labeling bumpers, triggers, grip button, and battery cover.

Cleaning the Controllers

Advises on cleaning controllers using the provided cloth, avoiding solvents.

Inserting Controller Batteries

Recommended Batteries

Recommends using AA alkaline batteries for the controllers for optimal performance.

Battery Insertion Procedure

Step-by-step guide on how to open the battery cover, insert batteries correctly, and replace the cover.

Managing Controller Batteries and Lanyards

Removing Controller Batteries

Instructions on how to remove batteries from the controller by accessing the battery compartment.

Attaching Controller Lanyards

Guides on attaching lanyards to controllers to prevent accidental drops and securing them around the wrist.

Controller Pairing and Battery Check

Pairing Controllers with Headset

Step-by-step guide for pairing both the right and left controllers with the VIVE headset via VIVE Console.

Checking Controller Battery Level

Instructions on how to check the battery status of the controllers using VIVE Console or within VR.

Play Area

What is the Play Area?

Defines the play area as virtual boundaries for VR interaction and mentions room-scale and limited space options.

Planning Your Play Area

Provides guidance on ensuring sufficient space for setup and examples of room-scale and limited space setups.

Setting Up Your Play Area

Choosing the Play Area

Advises on preparing the physical space, keeping it clear, bright, and avoiding mirrors or direct sunlight.

Initial Setup Process

Guides on downloading and running the VIVE setup file, requiring VIVEPORT account login.

Configuring the Play Area

Room-Scale Setup

Instructions for setting up a room-scale play area using the VIVE Console app and Room Setup.

Limited Space Setup

How to select "Limited space" during setup for stationary experiences.

Play Area Management and Troubleshooting

Resetting the Play Area

Steps to reset the play area using the VIVE Console app and Room Setup.

Recommended Play Area Space

Specifies the minimum play area dimensions required for room-scale setup.

Furniture in Play Area

Advises against including furniture in the play area boundaries to prevent tripping hazards.

Play Area Troubleshooting

Resolving Download Errors

Explains causes of download errors during VIVE Setup and suggests network troubleshooting.

Completing Room Setup Issues

Provides a workaround for room setup problems related to special characters in Windows user names.

VIVE Reality System Overview

What is VIVE Reality System?

Explains HTC's reimagined software experience for spatial computing and its user-first home space.

What is Lens?

Describes Lens as the VR starting point, accessed via the VIVE button, for launching titles and managing settings.

What is Origin?

Defines Origin as a personalized VR corner for exploration and as a home base between VR experiences.

Lens and Title Management

Launching Titles from Lens

Guides on sorting, finding, and launching VR titles directly from the Lens interface.

Changing Lens Settings

Instructions on adjusting volume, boundary color, display mode, and camera settings via Lens.

Settings and Customization

Disabling Volume Limit

Allows users to turn off the default volume limit for safety reasons if audio output is insufficient.

Capturing Screenshots in VR

Provides instructions on how to take and locate screenshots captured within the VR environment.

Seeing Real Surroundings

Explains how to use the headset's cameras to view the real environment while in VR.

System Performance and Updates

Enabling Motion Compensation

Details how to enable motion compensation for improved frame rate consistency, especially on lower-spec PCs.

Updating the Firmware

Guides users through the process of updating VIVE Cosmos hardware firmware for optimal performance and bug fixes.

Troubleshooting VIVE Cosmos

Offers guidance on using VIVE Console tools to diagnose and resolve common issues encountered with the VIVE Cosmos.

Advanced Settings and Error Resolution

Joining Beta Program

Information on opting into the beta program to access preview builds and provide feedback to developers.

Setting Power Supply Frequency

Explains how to adjust power supply frequency settings to affect headset camera and tracking accuracy.

Understanding Error Codes

Provides guidance on resolving common error codes and messages displayed by VIVE Cosmos.

Error Code Solutions

DisplayPort Connection Issues

Addresses issues with disconnected DisplayPort cables and unstable connections, suggesting troubleshooting steps.

ROM Checksum and USB Port Issues

Guides on resolving ROM checksum failures and ensuring correct USB 3.0 port usage.

Troubleshooting Error Codes

USB Hub and Audio Update Failures

Provides steps to resolve issues related to USB hub updates and audio firmware failures.

Headset and Controller Firmware Issues

Guides on troubleshooting failed firmware updates for the headset and controllers.

Headset Detection and Calibration Errors

Addresses issues where the headset cannot be detected or calibration data is lost.

Advanced Error Code Solutions

Server and Compositor Disconnections

Provides steps to resolve issues related to server and compositor disconnections.

GPU Driver and SteamVR Issues

Guides on updating GPU drivers and ensuring proper SteamVR installation for troubleshooting.

Trademarks and Copyrights

Legal Information

Legal information regarding HTC Corporation and third-party trademarks used in the guide.

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