Joining the VIVE Cosmos beta program
Opting in to the VIVE Cosmos beta program lets you receive preview builds and give feedback.
Beta software may be unstable and not work as intended.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Advanced.
3. Click the Beta program On/Off switch to enable it. When prompted, confirm whether to
join the beta program or not.
You can opt-out of the beta program anytime by turning the Beta program switch off.
Setting the power supply frequency
Make sure to choose the power supply frequency used by your country as this affects the headset
cameras and tracking accuracy.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Camera.
3. Under Power supply frequency, select the power supply frequency used by your country.
What do the error codes and messages mean? What can
I do?
Check the error code associated with the issue, and then try to resolve the error with the
suggested steps.
Error
code
Issue Steps to resolve issue
001
Headset is not
connected.
§ Check that the headset is properly connected to your
computer.
§ Use a different USB port on your computer.
002
VIVE Console needs to
be restarted.
1. Close VIVE Console.
2. Open Task Manager.
3. Find and select HID_Manager_Server.exe.
4. Click End task.
5. Launch VIVE Console.
58 Settings
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