1. Side cushion
2. Screws
3. Cable stopper
4. Headset cable guide
Common solutions
I can't place the on-ear headphones on my ears. What can I do?
You can move the position of the headphones along the headset band so they can be placed on
your ears.
Flip open the metal clasp on each headphone and reposition it on the headset band. See
Adjusting the fit of the on-ear headphones on page 24 for more details.
You can also try adjusting the top strap and headset band so that you can position the on-ear
headphones properly on your ears. See Putting on the VIVE Cosmos headset on page 9 for
details.
I can't hear anything from the headphones. What can I do?
If there is no sound coming out of the headphones, go through the list below and see if it fixes the
problem.
Check the following:
§ Make sure the headphones are plugged into the 3.5mm audio cable connector of the
headset.
§ The volume level is not 0. See Changing Lens settings on page 54.
§ Make sure the USB cable is connected to a USB 3.0 or higher port on your computer. If the
USB cable is connected to a lower-speed USB port, move and plug it to a USB 3.0 or higher
port. Restart the computer and link box.
§ If the USB cable is already connected to a USB 3.0 or higher port on your computer, try
switching to a different USB 3.0 or higher port. After switching, restart the computer and
link box.
Can I use VIVE Cosmos when SteamVR is in Safe mode?
No, you cannot. Make sure that SteamVR is not running in Safe mode before using VIVE Cosmos.
35 Headset and headphones
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