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Phone settings 
Restoring factory settings
 
Restoring your phone to the factory settings erases all your personal 
data from your phone storage, including information about your 
accounts, your system and application settings and downloaded 
applications. Back up important data on your phone before you restore 
factory settings. 
1. 
On the home screen, touch 
Settings
.
2. 
Under 
All
, touch 
Backup 
&
 reset
. 
3. 
Touch 
Factory data reset
 > 
Reset phone
 > 
Reset phone
. The phone will be 
restored to factory settings before restarting.
Updating your phone
 
•
Using unauthorised third-party software to update your phone may 
damage your phone or put your personal information at risk. It is 
recommended that you update through your phone's online update 
feature or download official update packages from Huawei's official 
website. 
•
All your data may be erased during a system update. It is 
recommended that you back up important data before updating your 
phone.
Online update
Before you perform updates on your phone, ensure that your phone is 
connected to the Internet.
1. 
On the home screen, touch 
Settings
.
2. 
Under 
All
, touch 
Updater
. 
3. 
Touch 
Check for updates
. Follow the onscreen prompts to download and 
install any available updates.