Instructions
Input Face Data and Enable Face Unlock
If you input your face data into your Phone, you can use your face to unlock the screen rather than
entering a password.
l Only the owner can enable Face unlock. This feature is not available for sub-users or guests.
l Face unlock is only available if the unlock method is set to Pattern, PIN, or Password.
l Face unlock is not available if your Phone restarts, has been locked remotely, or if you do not
enter the lock screen password for 3 consecutive days.
l If the facial recognition fails 5 times consecutively, your Phone will be locked for 30 seconds. In
this case, you can wait 30 seconds to retry, or enter the lock screen password.
l When using Face unlock to unlock your Phone, keep your eyes open, face directly towards your
Phone, and maintain a distance of 20 cm (7.87 in.) to 50 cm (19.69 in.). Avoid attempting to
unlock your phone in the dark or under direct sunlight.
1 Open Settings.
2 Go to Security & privacy > Face Unlock, and enter the lock screen password. If you haven't set
up a lock screen, select Pattern, PIN, or Password and follow the onscreen instructions to set the
lock screen password.
3 If you check Enable Pick up to wake device to enhance the Face unlock experience, when
you raise your Phone, the screen will automatically wake and identify your facial features to
complete the unlock. If you do not need this feature, avoid selecting this option. Afterwards,
touch CONTINUE and follow the onscreen instructions to input your face data.
4 You can set the following Face unlock modes:
l Unlock directly: After the screen wakes and identies your face data, your Phone will unlock.
l Swipe the screen to unlock: After the screen wakes and identies your facial features, swipe
the screen to unlock your Phone.
l Smart lock screen notication display: If you enable Smart lock screen notications,
notication details will not display on the lock screen until your Phone identies your facial
features.
Delete Face Data
If you no longer use Face unlock or want re-input your face data, you can delete the current face
data.
Open Settings, go to Security & privacy > Face Unlock, follow the onscreen instructions and
enter the lock screen password, then touch Delete face data and follow the onscreen instructions to
delete your current face data.
Security and Privacy
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