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Frequently Asked Questions (FAQs)
phone automatically connects to the Wi-Fi network of the
previously connected optical/broadband/cable modem
instead of the Wi-Fi network of my router?
2. What should I do if the router is not recognized on the
app?
It is recommended that you disable the Wi-Fi network of your
previous optical/broadband/cable modem to reduce potential
signal interference with your router.
of the router that is connected to the modem and is to be
settings.
until the router completes the startup process and try again.
meters and there are no more than two walls in between.
3. What should I do if I encounter any of the following issues
router is connected to a power supply. Wait until the router
completes the startup process. Then try searching for the