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HydroQuip TRANQUILITY Series - Troubleshooting

HydroQuip TRANQUILITY Series
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High-Limit Will Not Reset - Replace Heater
Inspect Heater for Leaks or Moisture - Correct or Replace as Required
GFCI TRIPS REPEATEDLY
Defective Component - Replace Heater
Defective Component - Replace System
WATER LEAKS FROM CONTROL BOX
Lightning or Electrical Storm, Power Surge, Extremely Humid Conditions or Radio Frequency
Interference - Reset GFCI Note: Assure Heater is Properly Grounded and Bonded
GFCI TRIPS OCCASIONALLY
Pump Bad - Replace pump
HEATER “ON” LIGHT WILL NOT TURN OFF
Water Level Too Deep for Pressure Switch Setting - Lower Water Level
Pressure Switch Defective - Replace Heater
Heater Wiring Error - Replace Heater
Power cord not plugged in - Plug in power cord (if plugged in, is plug lit?)
Pump not plugged into control - Plug in
No Power to Heater - Reset breaker at service panel
Main Breaker is OFF - Set to On
Overheat Protection Switch Tripped - Remove Power from system. Switch will automatically reset once
safe temperature is achieved.
Plumbing Issue - See Page #3
OVERHEAT PROTECTION SWITCH TRIPPED
Water Blockage - Correct/Remove Blockage
Low Water Flow - Correct Problem
GFCI Tripped - Press Reset
NO SERVICEABLE PARTS - DO NOT OPEN
NOTHING WORKS!
Power Cord not plugged in - Plug in power cord (if plugged in, is plug lit?)
System Air Switch (if equipped) not activated - Press air button to activate
HEATER “ON” LIGHT DOES NOT TURN ON
Water Temperature Too High
GFCI Tripped - Press Reset
TROUBLESHOOTING
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