H-8000C Series
Sensor Operated Flush Valve
Troubleshoong Guide
Normal Operaon: When power is connected, the ush valve will immediately perform diagnosc funcon.
You will hear a clicking sound and see lights ash. When the sensor is acvated, the light will ash once and
the valve will ush. The red indicator light will ash when the baeries are low.
Problem Possible Cause To Diagnose Remedy
Valve will not turn on:
Water not turned on Check water supply Turn water on
Power supply failure
No light, no clicking:
• Check baeries
• Check power adapter
Reinstall or replace baeries/
Replace power adapter
Electronic PCB / Sensor is
defecve
No light, no clicking:
• Reinsert baeries
• Reaach power adapter
Replace electronic PCB
Solenoid valve is clogged
Solenoid is clicking but no water
is coming out
Clean solenoid
Solenoid coil is defecve
Insert new baeries or reaach
power adapter. Light blinks but
no solenoid is clicking
Replace solenoid coil
Valve will not shut o:
The solenoid valve is normally closed. Turn o water and acvate the valve. If there is a clicking
sound, the solenoid valve is dirty. If there is no clicking sound, then check the solenoid valve. If
water is leaking through, the solenoid valve is dirty and needs to be serviced.
Other factors include:
• Sensor distance is too long
• Control module is defecve
• Manual override buon is scking
IMPORTANT: Periodic maintenance is required for smooth and trouble-free operaon of this ush valve.
For service and inquiry about available repair kits, please call Hydrotek Technical Support at (800) 922-9883.