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I-GO Crest CSS User Manual

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PAGE 24
8. TROUBLE SHOOTING & SPECIFICATION
Trouble Shooting
Limited driving distance
Symptom Probable Cause Solution
» Batteries not fully charged. » Charge batteries overnight or ensure
10 hours of charge between uses. Make
sure setting on charger is correct.
» Batteries weak, won’t hold charge. » Replace batteries
Batteries not charging. » Charger not working
» Battery connections loose.
» Replace charger.
» Check all connections. Secure
connections.
» Switch to another wall outlet.
» Replace charger or internal repairs

» No current at wall outlet.
» Bad connection on charger, charger
cable, plug or internal wiring problem.
Batteries draw excessive
current when charging.
» Battery failure. » Replace batteries
Charge indicator shows
low charge level
immediately after
charging.
» Batteries weak, won’t hold charge.
» Electrical malfunction.
» Charger not operating.
» Replace battery
» Contact dealer
» Replace charger

the charge level is low
too soon after
being recharged.
» Have charger checked. » Service or replace charger.
Contact dealer
» Replace batteries
» Weak batteries.
Wheel chair will not drive. » Motor release levers disengaged.
» 
» Engage motor release levers.
» Charge batteries. Make sure setting on
charger is correct.
» Unplug charger from wall outlet.
» Reset breaker. If breaker trips again, it
may indicate need for internal repairs.
Contact dealer.
» Charger plugged in.
» Circuit breaker tripped.
Motor “chatters” or runs
irregularly.
» Electrical malfunction.
» Contact dealer
Joystick erratic or does not
respond as desired.
» Electrical malfunction.
» Controller programmed improperly.
» Contact dealer
» Contact dealer
Only one (1) rear wheel
turns.
» Electrical malfunction.
» One (1) motor release lever is engaged.
» Contact dealer
» Disengage motor release lever.
Wheelchair does not
respond to commands.

after recharging.
» Poor battery terminal connection.
» Electrical malfunction.
» Clean terminals.
» Contact dealer

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I-GO Crest CSS Specifications

General IconGeneral
BrandI-GO
ModelCrest CSS
CategoryWheelchair
LanguageEnglish