v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8864,” on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
166-400-000 ISMP Self Test Result failed tests: xxx
where xxx=flash, ROM, or RAM.
1. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Update the BMC firmware (see “Updating the
firmware” on page 13).
3. Reseat the I/O board.
4. Replace the I/O board.
166-400-100 DMC Self Test Result failed tests: xxx where
xxx=flash, ROM, or RAM.
1. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Update the BIOS code, BMC, service processor,
and diagnostics firmware (see “Updating the
firmware” on page 13).
180-197-000 SCSI ASPI driver not installed.
1. Remove the RAID adapter, if one is installed, and
run the test again.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. I/O board
c. Microprocessor tray
3.
Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. SAS hard disk drive backplane
b. I/O board
c. (Trained service technician only)
Microprocessor tray
180-361-003 Failed fan LED test.
1. Reseat the following components:
a. Fan
b. I/O board
2.
Replace the components listed above one at a
time, in the order listed above, restarting the
server each time.
180-xxx-000 Diagnostics LED failure. Run the diagnostic LED test for the failing LED.
124 IBM System x3850 Type 8864: Problem Determination and Service Guide
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