v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8864,” on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
System-error log message Action
IB MR Reg 1.8V Power Good Fault
1. Reseat the microprocessor tray.
2. Reseat the memory cards.
3. (Trained service technician only) Replace the microprocessor
tray.
Invalid CPU configuration Make sure that the microprocessors have been installed in the
correct order (see “Removing and installing a microprocessor” on
page 55).
Invalid Fan configuration Replace any missing or failed fans.
IP address of default gateway modified from
x.x.x.x
Information only
IP address of network interface modified from
x.x.x.x
Information only
IP subnet mask of network interface modified
from x.x.x.x
Information only
Loader Watchdog Triggered
1. Reconfigure the loader watchdog timer to be a higher value
(twice the normal operating-system boot time).
2. Install the Remote Supervisor Adapter II SlimLine device driver
for the operating system.
3. Disable the loader watchdog.
4. Check the integrity of the installed operating system.
5. Reinstall the operating system with the applicable device
drivers.
Machine check asserted - SPINT, North Bridge Information only, Just an indication of who reported the SPINT first.
Machine check asserted - SPINT, PCI Bridge A Information only. Just an indication of who reported the SPINT first.
Machine check asserted - SPINT, PCI Bridge B Information only. Just an indication of who reported the SPINT first.
Machine check asserted - SPINT, Remote
CheckStop
Information only. Just an indication of who reported the SPINT first.
Machine check asserted for Card or Link -
SPINT, Remote Node, Link 1
Information only. The machine check was reported by the node
connected to scalability port 1.
Machine check asserted for Card or Link -
SPINT, Remote Node, Link 2
Information only. The machine check was reported by the node
connected to scalability port 2.
Machine check asserted for Card or Link -
SPINT, Remote Node, Link 3
Information only. The machine check was reported by the node
connected to scalability port 3.
Machine check asserted for Card or Link -
SPINT, Scalability
1. Reseat the scalability cables and microprocessor board.
2. Replace the scalability cables
3. Replace the scalability cartridge assembly.
4. Replace the microprocessor board.
Machine check asserted for Card or Link -
SPINT, Quad Bus A
1. Reseat microprocessor 1 and 2.
2. Replace microprocessor 1 or 2.
3. Replace the microprocessor board.
136 IBM System x3850 Type 8864: Problem Determination and Service Guide