Table 13. TapeAlert flags supported by the Ultrium Tape Drive (continued)
Flag
Number Flag SNMP Trap Description Action Required
56 Unload Failure Yes When attempting to unload a
tape cartridge, a drive hardware
malfunction can prevent the tape
from being ejected. The tape may
actually be stuck in the drive.
Possible causes:
1. A drive hardware error that
prevents the tape from being
unloaded.
2. A damaged tape that cannot
be unloaded from the drive.
Take this action if the tape will
not unload from the drive:
1. If possible, manually remove
the tape cartridge from the
drive and inspect it for
damage. If damaged, discard
it.
2. Try removing the drive sled
and replacing it. This will
cause the drive sled to
reboot. A reboot should
cause the tape cartridge to
rewind and unload if
possible. If the cartridge
unloads, remove it from the
library and inspect it. If
damaged, discard it.
Take this action if the tape is
stuck in the drive:
1. Attempt to unload the tape
from the drive using the host
backup application that is
currently using the drive, or
via the remote or local UI.
2. If the cartridge will not
unload, contact Service for
assistance.
Appendix D. TapeAlert flags supported by the drive 71
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