4405ch04 Continuous availability and manageability.fmDraft Document for Review September 2, 2008 5:05 pm
104 IBM Power 570 Technical Overview and Introduction
Figure 4-7 PCI error recovery
4.3 Serviceability
The IBM POWER6 Serviceability strategy evolves from, and improves upon, the service
architecture deployed on the POWER5 processor-based systems. The IBM service team has
enhanced the base service capabilities and continues to implement a strategy that
incorporates best-of-breed service characteristics from IBMs diverse System x™, System i™,
System p, and high-end System z™ offerings.
The goal of the IBM Serviceability Team is to design and provide the most efficient system
service environment that incorporates:
Easy access to service components
On demand service education
An automated guided repair strategy that uses common service interfaces for a converged
service approach across multiple IBM server platforms
By delivering upon these goals, POWER6 processor-based systems enable faster and more
accurate repair while reducing the possibility of human error.
Customer control of the service environment extends to firmware maintenance on all of the
POWER6 processor-based systems, including the 570. This strategy contributes to higher
systems availability with reduced maintenance costs.
This section provides an overview of the progressive steps of error detection, analysis,
reporting, and repairing found in all POWER6 processor-based systems.
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