6. Type D to see the 7036-P16 product information.
7. Press enter to test an individual terminal type (tty) port on the selected 7036-P16. The next screen
will present Port-1 of the 7036-P16 that was selected.
8. To select a different tty port, use the cursor keys to either increment or decrement the port number.
9. Once a tty port is selected, then select one of the following items:
a. Wrap data by typing a T. If this option is chosen, use wrap plug part number 43G0928. Insert the
wrap plug into the tty port.
b. Monitor the data on the selected port by typing a D.
10. To exit the diagnostic program, press ESC.
General purpose diagnostic procedures, visual inspections
Ethernet cables
v Ensure an Ethernet cable is attached to the 7036-P16 and the host server.
v Ensure the Ethernet cable is wired correctly.
v Ensure the Ethernet cable is good.
Serial cables
v Ensure a serial cable is attached to every 7036-P16 port that is in use.
v Ensure the serial cables are wired correctly.
v Ensure the serial cables are good.
Investigating Ethernet network problems associated with the 7036-P16
1. Gather the following information:
For the 7036-P16:
v MAC Address: [MAC Address] (MAC Address label is on the back of the 7036-P16)
v IP Address: [7036-P16 IP Address]
v Default Gateway: [IP Gateway Address]
v Name Server: [Name Server Address]
v Host Name: [Host Name] (if a host name is assigned)
For the host server:
v Machine Type and Model
v AIX Level
v IP Address: [Host server IP Address]
v Default Gateway: [IP Gateway Address]
v Name Server: [Name Server Address]
v Host Name: [Host Name] (if a host name is assigned)
2. Ping the 7036-P16 from the host server by typing: ping -c 1 [7036-P16 IP Address]
If the 7036-P16 responds to the ping, then both devices are on the network; the problem is not a
network attachment problem. If the ping times out, then either the 7036-P16 or the host server is not
on the network.
3. Use traceroute to see where the link between the 7036-P16 and the host server is broken. Type:
traceroute [7036-P16 IP Address]
Replacing and reconfiguring the 7036-P16
You might need to create a 7036-P16 configuration file, reconfigure a 7036-P16 from a stored configuration
file, or replace a 7036-P16. Use the procedures in this section to perform this task.
This section provides instructions on how to perform the following tasks:
104 Managing devices
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