IBM System/370

To Call IBM for Service
1. First check to see if there is a CE on site.
2. I f not call your local I BM dispatch at:
Normal IBM Branch Office hours _____ _
Outside of Normal Office hours _____ _
3. Give dispatch the following information:
1. Your company name, your name and extension.
2. Type of machine (box) that gives the error
indications.
3. Type of system attached to (Mod 115, Mod
145, etc. I
4. What is your urgency?
5. If known, is your trouble hardware or
software.
6. Any special instructions a CE might need to
know to get to your account.
7. The CE that normally services your account.
CE NAME--
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