iDPRT SP310 - 3.3 Operation Panel

Print Problem
-15-
Problem
Cause 
1. Common
quality problem
of print.
Speed seng error. Set minimum prinng speed by the control panel,
driers and soware to aain the best prinng
quality.
ncorrect margins and
paper size.
ake sure the label size is correct before prinng.
f the content exceeds the label size, the printer
may "shrink" the size to a smaller size, causing
the fade content.
ncorrect print density
seng.
To obtain the best print quality, the print depth
should be set to the minimum set alue for your
applicaon.
The print head is dirty. Use a coon swab moistened with alcohol to
clean it from the center to the sides of the print
head. Aer cleaning the print head, do not use
the printer immediately. Use it aer the alcohol
completely eaporate aer 1 to 2 minutes) and
the print head is completely dry.
The creaon quality of
the source le is not
sasfactory.
Print a sample label to test whether the printer is
working well.
The print head is
broken.
Change another print head.
2. White spots
appear on the
label.
The print head is dirty. Use a coon swab moistened with alcohol to
clean it from the center to the sides of the print
head. Aer cleaning the print head, do not use
the printer immediately. Use it aer the alcohol
completely eaporate aer 1 to 2 minutes) and
the print head is completely dry.
3. Blank label
printed.
The label is upside
downon the wrong
side.
ake sure to load the label correctly, and the
prinng side should face up.
The label is not a
"direct thermal" label.
ake sure your label is "direct thermal" label.
Printer system error. Restart the printer, connue to try to print . f
prinng is sll unsuccessful, please contact
customer serice.