iDPRT SP310 - Chapter 4 Interface; 4.1 USB Interface; 4.2 Cashdrawer


-17-
Problem
Cause 
Problem
Cause 
8. The bar code
printed on the label
can not be scanned.
Adust the concentraon or print speed
properly.
9. Auto calibraon
failed.
The loading of the media
is incorrect.
nsure that the media is properly loaded.
The medium is not
detected by the sensor.
Calibrate the printer.
The sensor is dirty or
incorrectly posioned.
ake sure that the sensor is clean and
correctly posioned. During the calibraon
process, the gap mark or black mark
should be aligned with the paper sensor.
ncorrect media type
seng.
Set the printer media type correctly.

too light, the barcode does

There is not enough blank
space around the barcode.

the barcode on the label and other printed
areas and the edge of the label.
1. The label format
has been sent to the
printer, but it has
not been idened.
2. The DATA light did
not ash.
The communicaon
parameters are not
correct.
Check printer drier or soware
communicaon sengs.
Check the handshake protocol seng for
the printer and the sengs used must be
able to match the sengs used by the
computer host. f the drier is used, the
drier communicaon sengs related to
the connecon should be checked.
3. The label format
has been sent to the
printer, but it has
not been idened.
4. The DATA lights
ash, but not print.
The prex and the
separated character set in
the printer does not match
the character set in the
label format.
Check prex and separate characters.
The incorrect data is being
sent to the printer.
Check the communicaon sengs on the
computer to ensure that these sengs
match the sengs on the printer's printer.
f the fault sll exists, the label format
should be checked.