Problem Possible cause Remedy
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time.
If the zone operated su‐
ciently long to be hot, speak
to the After Sales Service.
The symbols become hot. The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones, if possible.
There is no signal when you
touch a symbol on the con‐
trol panel.
The signals are deactivated. Activate the signals.
Refer to "Daily use" > "O‐
Sound Control".
comes on.
Automatic Switch O oper‐
ates.
Switch o the hob and switch
it on again.
comes on.
Child Lock or Lock operates. Refer to "Daily use".
and a number come on.
There is an error in the hob. Disconnect the hob from the
electrical supply for some
time. Disconnect the fuse
from the electrical system of
the house. Connect it again.
If comes on again, speak
to an authorised installer.
comes on.
There is an error in the hob
because a pot boiled dry. Au‐
tomatic Switch O and the
overheating protection for
the zones operate.
Switch o the hob. Remove
the hot cookware. After ap‐
proximately 30 seconds, acti‐
vate the zone again. If the
cookware was the problem,
the error message goes out.
Residual heat indicator can
stay on. Let the cookware be‐
come suciently cool. Check
if your cookware is compati‐
ble with the hob.
Refer to "Cookware guid‐
ance".
If there is a fault, try to resolve it by following
the troubleshooting guidelines. If the
problem cannot be resolved, contact your
IKEA store or the After Sales Service. You can
nd a full list of IKEA appointed contacts at
the end of this user manual.
If you operated the appliance
wrongly, or the installation was
not carried out by an authorised
installer, the visit from the After
Sales Service technician or dealer
may not take place free of charge,
even during the warranty period.
ENGLISH 17
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