What to do if my IMOU DB11 Accessories device is not online?
If your IMOU Accessories device isn't online, first check the device's indicator light. If the blue light is constantly flickering, it means the device isn't connecting to the network. Next, verify that your wireless router can connect to the internet by testing it with your mobile phone. If your phone connects successfully, reset the IMOU device and configure it again.
What to do if IMOU Accessories connection is overtime?
If you are experiencing connection timeouts with your IMOU Accessories, it could be due to the device, mobile phone, and router being too far apart. Try placing them within 30cm (12 inches) of each other during configuration. If the issue persists, reset the device to factory defaults and follow the setup guide in the app to try again.
Why is there no message when PIR motion detection is triggered on my IMOU Accessories?
If you're not receiving messages when PIR motion detection is triggered on your IMOU Accessories, there are a few things to check: * First, make sure that alarm subscription is enabled. * If it is enabled, verify that the corresponding PIR zone is also enabled. * Lastly, ensure that the zone detection distance isn't set to too small of a range.
How to fix IMOU Accessories device that cannot boot up?
If your IMOU Accessories device won't boot up, confirm that the power voltage is normal and that the power cable is properly connected.
Details of the front panel components including camera, PIR detection, and call button.
Details of the rear panel components like Micro-SD card slot, reset button, and power port.
Essential steps before setup: turn off power, remove existing doorbell, and disconnect wiring.
Instructions on marking holes and securing the mounting bracket using appropriate accessories.
Guidance for installing the doorbell mounting bracket on a brick surface.
Guidance for installing the doorbell mounting bracket on a metal door surface.
General| Brand | IMOU |
|---|---|
| Model | DB11 |
| Category | Accessories |
| Language | English |
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