What to do if the app says "Failed to configure device network" for IMOU IPC-D42-IMOU Security Camera?
If the app displays a "Failed to configure device network" message, reset your IMOU Security Camera and try connecting it again. Also, ensure that you are connecting to a 2.4GHz network.
Why is there no picture/signal on my IMOU IPC-D42-IMOU Security Camera?
If you're not getting a picture or signal from your IMOU Security Camera, make sure the LED indicator is flashing steady green. Also, verify the camera is properly connected to power using the included USB power adapter. Trying repositioning the camera or router can improve signal strength.
Why is the picture not clear on my IMOU Security Camera?
If the picture on your IMOU Security Camera is not clear, check the camera lens for dirt, dust, or spider webs. Clean the lens with a soft, clean cloth. Also, make sure to remove the vinyl cover on the camera lens.
How to fix phone not reading QR code for IMOU IPC-D42-IMOU Security Camera?
If your phone is not reading the QR code, clean the camera lens of your smartphone. Ensure that there is enough light on the QR code and don’t hold the QR code too close to the camera.
Why is there no audio on my IMOU IPC-D42-IMOU Security Camera?
If there is no audio from your IMOU Security Camera, ensure the audio function on the camera is turned on. Also, verify that the audio is turned up on your viewing device.
General| Video Compression | H.265/H.264 |
|---|---|
| Frame Rate | 25/30fps |
| Digital Zoom | 16x |
| Audio | Two-way audio |
| Wi-Fi | 802.11 b/g/n |
| Ethernet | 10/100Mbps |
| Weatherproof Rating | IP67 |
| Motion Detection | Yes |
| Lens | 3.6mm |
| Night Vision | Up to 30m IR distance |
| Storage | MicroSD card (up to 256GB) |
| Power Supply | DC 12V1A |
| Operating Humidity | 10% - 90% RH |
| Image Sensor | 1/2.7" CMOS |
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