Infinity PRV-315 - Troubleshooting; Common Issues and Solutions

Troubleshooting
*Note: In many respects, a stereo acts much like a computer and occasionally requires a
reboot. In the unlikely event
of
product malfunction, a reset can usually fix the issue.
For software reset operation, please refer to page
8.
Issue
Cause Solution
No
power
1.
Incorrect wiring
1.
Double check wiring
2. Fuse is blown
2.
Replace fuse
3.
Low
battery voltage
3. Check voltage
of
vehicle battery
with multimeter. Voltage must
be at least
11
V.
No
Sound
1.
Speaker
connection
1.
Double check connections.
came loose
2.
Bad
speaker
2.
Replace bad speaker with known
good speaker and connect.
3.
Output
blown 3.
Send
unit in for repair.
4. Volume too low
on
4. Increase volume
of
media device
media device
No
Reception
1.
Antenna not firmly
1.
Insert firmly
seated in socket
USB
stick not
1.
File must be a mp3
1.
Convert format to mp3
or
mwa.
reading
or
wma
file
While in Bluetooth mode:
No Connection
1.
You
are not connect
1.
Choose
"PRV"
to the
"PRV"
address on your
portable media
device.
2.
Out
of
range
2.
Bring portable media device closer
to the receiver. Device needs to be
within
30'.
3. The connection is
3. Ask the person who first paired to
already in use.
drop out.
16