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Maintenance & Troubleshooting
Problem: Projected colors don’t match the computer or video
player’s colors
•
Just as there are differences in the displays of different moni-
tors, there are often differences between the computer image
and the projected image. Adjust the brightness, tint and/or
contrast from the Display menu. See “Brightness” on page 18,
“Tint” on page 18 and “Contrast” on page 18.
Problem: Lamp seems to be getting dimmer
•
The lamp begins to lose brightness when it has been in use for
a long time. Replace the lamp as described in “Replacing the
Projection Lamp” on page 27.
Problem: Lamp shuts off
•
A minor power surge may cause the lamp to shut off. Turn the
projector off, wait at least a minute, then turn it back on.
The most current troubleshooting information can be found in
the Service and Support section of our website at
http://www.infocus.com/service.
Before calling your dealer or InFocus Technical Support for assis-
tance, please have the following information available:
•
the projector’s serial number (located on the bottom label)
•
the resolution of your computer.
Call InFocus Technical Support at
1-800-799-9911
between 6 a.m.
and 6 p.m. PST, Monday through Friday. Service is available in
North America after hours and on weekends for a fee at
1-888-592-6800
.
In Europe, call InFocus in The Netherlands at
(31) 35-6474010
between 8 a.m. and 6 p.m. Central European Time.
In Asia, call
(65) 332-0659
between 9:30 a.m. and 5:30 p.m.
Or, send us an e-mail at
techsupport@infocus.com
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