5. Performing a log-on
A log-on can be performed as a check to ensure you are ready to transact. If
the log-on response is “accepted”, you can be assured the terminal is online.
Simply press the “F4” key from the home screen to perform a log-on.
6. Performing a transaction
• Press F1 to start a new transaction from the home screen
• Input the desired purchase amount, followed by the enter key
• If you have cash-out enabled, you can input this next (optional)
• Allow the customer to tap/swipe/insert their card
• Advise the customer to select their account and enter their PIN
• Please take note of the “accepted” or “declined” response
7. Performing a refund
• Press F3 to start a new refund transaction from the home screen
• Swipe your merchant/refund card and input the refund card PIN
• Input the desired refund amount, followed by the enter key
• Allow the customer to swipe/insert their card
• Advise the customer to select their account and enter their PIN
• Please take note of the “accepted” or “declined” response
8. Card not present transaction (MANPAN)
Please note: This requires your bank’s merchant services team to have
enabled MANPAN for your facility before this function will work.
• Press F1 to start a new transaction from the home screen
• Input the desired purchase amount, followed by the enter key
• If you have cash-out enabled, you can input this next (optional)
• Press the “Func.” key (next to enter)
• Input the customer card number
• Input the expiry date of the card
• At CSC prompt press the enter key if the card has a CSC number
• Input the CSC number from the rear of the card (3-4 digit code)
• Select the correct transaction type (typically MOTO)
• Select the correct transaction frequency (typically single)
• Select the credit account option, followed by enter to accept
signature
• Please take note of the “accepted” or “declined” response