EasyManuals Logo

Ingenico Desk Series Quick Start Guide

Ingenico Desk Series
7 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #4 background imageLoading...
Page #4 background image
5. Performing a log-on
A log-on can be performed as a check to ensure you are ready to transact. If
the log-on response is “accepted”, you can be assured the terminal is online.
Simply press the “F4” key from the home screen to perform a log-on.
6. Performing a transaction
Press F1 to start a new transaction from the home screen
Input the desired purchase amount, followed by the enter key
If you have cash-out enabled, you can input this next (optional)
Allow the customer to tap/swipe/insert their card
Advise the customer to select their account and enter their PIN
Please take note of the “accepted” or “declined” response
7. Performing a refund
Press F3 to start a new refund transaction from the home screen
Swipe your merchant/refund card and input the refund card PIN
Input the desired refund amount, followed by the enter key
Allow the customer to swipe/insert their card
Advise the customer to select their account and enter their PIN
Please take note of the “accepted” or “declined” response
8. Card not present transaction (MANPAN)
Please note: This requires your bank’s merchant services team to have
enabled MANPAN for your facility before this function will work.
Press F1 to start a new transaction from the home screen
Input the desired purchase amount, followed by the enter key
If you have cash-out enabled, you can input this next (optional)
Press the “Func.” key (next to enter)
Input the customer card number
Input the expiry date of the card
At CSC prompt press the enter key if the card has a CSC number
Input the CSC number from the rear of the card (3-4 digit code)
Select the correct transaction type (typically MOTO)
Select the correct transaction frequency (typically single)
Select the credit account option, followed by enter to accept
signature
Please take note of the “accepted” or “declined” response

Other manuals for Ingenico Desk Series

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the Ingenico Desk Series and is the answer not in the manual?

Ingenico Desk Series Specifications

General IconGeneral
BrandIngenico
ModelDesk Series
CategoryPayment Terminal
LanguageEnglish

Related product manuals