Ingenico Tetra Move/5000 User Manual

Retail
Application
© 2018 Elavon Inc. Elavon is a registered trademark in the United States and other countries. This document
is prepared by Elavon as a service for its customers. The information presented is general in nature and may
not apply to your specific situation. RTL-QRG-1366-1118
Ingenico Tetra
United States
Quick Reference Guide

Ingenico Tetra Move/5000 Specifications

General

Processor	Cortex A5
Operating System	Telium TETRA
Memory	512MB RAM
Connectivity	3G, GPRS, Wi-Fi, Bluetooth
Card Readers	EMV chip, Magnetic stripe
Battery	Li-ion
Security	PCI PTS certified
Dimensions	169 x 78 x 57 mm

Summary

Retail Application Tips and Prompts

Tips for Processing Transactions

Provides guidance on accessing menus, navigating options, and selecting menu items using the payment terminal.

Common Transaction Prompts

Details prompts for clerk ID, cash back, invoice/ticket entry, manual key security, and card type selection.

Core Transaction Processing

Credit/Debit Sale Process

Step-by-step instructions for conducting a credit or debit card sale, including card entry and confirmation.

Credit/Debit Return Process

Explains the procedure for processing credit or debit card returns, including amount confirmation and cancellation.

Credit Authorization Only

Details the process for performing a credit authorization transaction without a full sale.

Credit/Debit Void Transaction

Covers the steps to void a previous credit or debit transaction using various search criteria.

Credit Force Transaction

Outlines the procedure for processing a credit transaction using a pre-approved authorization code.

Batch and Reporting Functions

Settlement Process

Instructions for closing batches and depositing funds, including confirmation of batch totals.

Reprinting Receipts

Guidance on reprinting the last receipt or searching for specific transactions to print.

Host Totals Inquiry

Steps to access host totals via the ADMIN menu, including batch menu and inquiry options.

Viewing Batch History and Totals

Instructions for viewing batch history, selecting sort methods, and accessing batch totals.

Creating Alpha Letters

Explains the method for entering alphanumeric characters using the terminal's keypad.