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Ingenico Move 5000 User Manual

Ingenico Move 5000
108 pages
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Move/5000
Telium TETRA

Table of Contents

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Ingenico Move 5000 Specifications

General IconGeneral
ConnectivityWi-Fi, Bluetooth, 3G/4G
Operating SystemTelium TETRA
Weight320 g
Card ReadersMagstripe
CertificationsPCI PTS 5.x
Memory512MB RAM, 1GB Flash

Summary

Terminal Setup

Terminal Connections

USB and MicroSD Connections

Information on the terminal's Micro-USB and MicroSD card slots.

Battery Management

Installing the Battery

Step-by-step guide for correctly installing the battery pack.

Charging the Battery

Replacing the Battery

Paper Roll Management

Installing a Paper Roll

Step-by-step instructions for loading a new paper roll into the printer.

Terminal Base Overview

Bluetooth Base

Explains the features and connectivity options of the Bluetooth base.

Supervisor Functions and Passwords

Supervisor Code Management

Details on setting up and managing the supervisor access code.

Voice Referral Password

Guidance on the voice referral password for transaction security.

Terminal Installation Procedures

Bluetooth Installation Steps

Screens and steps involved in setting up Bluetooth during installation.

Wi-Fi Connectivity Setup

Wi-Fi Setup: Manual Scan

Mobile (GPRS) Connectivity

Manual Mode for Mobile Networks

Configuration for manual network selection and connection.

Terminal Configuration Process

Card Reading Methods

Chip Card Reading

Instructions for inserting a card with a chip into the reader.

Contactless Card Reading

Procedure for making contactless card payments.

Magnetic Stripe Card Reading

Guidance on swiping cards with a magnetic stripe.

Transaction Selection and Initiation

Data Input via Virtual Keyboard

CNP (Card Not Present) Transactions

CNP Sale Procedure

Step-by-step guide for performing a CNP Sale transaction.

Force Transaction Functionality

Non-CNP Transaction Processing

Sale – Swiped Card

Steps for processing a sale transaction using a swiped card.

Sale – Inserted Card

Sale – Contactless

Contactless High Value Payments (HVP)

Processing Sales with Gratuity

Processing Refunds

Refunds with Gratuity

Purchase with Cashback (PWCB)

PWCB Inserted Card Process

Cash Advance Functionality

Cash Advance – Insert Card

Reversal Transactions

Pre-Authorisation (Pre-Auth)

Top-Up Transactions

Completion Transactions

Account Verification Procedures

Account Verification Insert Card

Application Menu Navigation

X-Totals and Z-Totals Reports

End-of-Day Banking Procedures

Using Function Codes

Entering Supervisor Code

Steps for entering the supervisor code to access protected functions.

Waiter Setup (Function 40)

Delete Waiter Procedure

Change Waiter Name Procedure

Delete All Waiters

Set Date and Time (Function 30)

Supervisor Menu Access

Network Setup and Configuration

Wi-Fi Setup: Automatic Scan

Guide to connecting to Wi-Fi using automatic network discovery.

Wi-Fi Setup: Modify Profile

Mobile (GPRS) Setup

Bluetooth Connectivity

Ethernet Network Configuration

IP Mode Configuration (DHCP/Static)

IP Subnet Mask Configuration

DNS Server 2 Configuration

ADMIN Functions

Reset MAC Key

Procedure for resetting the terminal's MAC key.

Terminal Information Display

Display Settings and Screensaver

Screen Calibration Procedure

Backlight Configuration

Safety Recommendations

Battery Usage and Disposal

Guidelines for using, charging, and disposing of the terminal's battery.

Terminal Security and Tamper Detection

Troubleshooting Common Issues

Terminal Power-On Issues

Steps to resolve issues when the terminal fails to power on.

Card Reading Problems

Guidance on troubleshooting problems with card reading devices.

Receipt Printing Issues

Steps to diagnose and fix issues with receipt printing.

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