Ingenico Move 5000 - Terminal Security and Tamper Detection

Page 103
Move/
5000
User Guide
Copyright© 2019 Ingenico
Security of the Terminal
This device fulfils current applicable PCI PTS security requirements.
Upon receipt of the terminal you should check for signs of tampering of the
equipment. It is strongly advised that these checks are performed regularly after
receipt.
Check, for example: that the keypad is firmly in place and that there is no evidence
of unusual wires that have been connected to any ports on the terminal or
associated equipment. Also ensure that the chip card reader or any other part of
the terminal has not been modified.
These checks should provide warning of any unauthorised modifications to the
terminal, and any suspicious behaviour of individuals that have access to your
terminal.
The terminal detects any ‘tampered state’ and will repeatedly flash the message
“Alert Irruption!” and further use of the terminal will not be possible.
If the “Alert Irruption!” message is observed, contact the terminal helpdesk
immediately.
It is strongly advised that privileged access to the terminal is only granted to staff
that have been independently verified as being trustworthy.
The terminal must never be put in or left at a location where it could be stolen or
replaced by another device.