Ingenico Move 5000 - Force Transaction Functionality

Page 36
Move/
5000
User Guide
Copyright© 2019 Ingenico
Force Transaction
If configured, ‘Force Transactions’ will allow the merchant to re-type in the details
of stored/authorised transactions if a ‘MAC Key Reset’ was performed.
You will only see the equivalent ‘Force’ transaction type for
transaction types enabled on your terminal i.e. If ‘SALE’ and
‘REFUND’ are the only two transaction types, you will only see
‘Force SALE’ and ‘Force Refund’ transactions in the CNP menu.
Touch ‘Force Sale’ on
the screen to select it.
The terminal will check
the card.
The ‘Force Sale’ menu
screen will be displayed
Enter the sale amount
and then press .
The terminal will
request the auth code
from the original
transaction.
Type in the code and
then then press .
Insert or swipe the card. The terminal will
request the PIN code.
Cardholder to enter the
PIN and then press .