Ingenico Move 5000 - Refunds with Gratuity

Page 46
Move/
5000
User Guide
Copyright© 2019 Ingenico
Refund with Gratuity
If your terminal is configured for gratuities the ‘Refund’ transaction flow is as follows
after you select ‘Refund’ from the transaction menu as described previously in this
manual:
Press to submit
TOTAL amount.
Press
to change one
digit at time or press
to clear the entire
amount and enter the
correct amount.
Type in your
‘Supervisor Code’ and
then press .
Press or to
correct mistakes.
Present/Insert/Swipe
the cardhold
er’s card or
press to cancel the
transaction.
Press if transaction
had a ‘Gratuity’ added
or press if no
‘Gratuity’ was added or
press to cancel
transaction.
The terminal will check
the cardholder’s card.
Type in grat
uity amount
and then press to
confirm amount.
Press or to
correct mistakes. Press
again to cancel the
transaction.