The provided manual describes the Ingenico Move/5000, a portable payment terminal designed for businesses. This device, branded as "techlogic" by Calnar Business Systems, facilitates various transaction types and offers several management features for merchants.
Function Description:
The Ingenico Move/5000 is a versatile point-of-sale (POS) terminal primarily used for processing electronic payments. Its core functions include:
- Purchases: Allows customers to make payments for goods or services by entering an amount, presenting their card (swipe, insert, or tap), selecting an account, and entering a PIN.
- Cash Out: Enables customers to withdraw cash as part of a transaction, similar to a purchase but with a cash amount specified.
- Refunds: Facilitates the processing of returns by requiring a merchant card, PIN, and the refund amount, followed by the customer's card presentation and PIN entry.
- Card Not Present (CNP) Transactions: Supports transactions where the physical card is not present, such as over the phone or online. This involves manually entering the card number, expiry date, and CSC number.
- Surcharging: Provides the ability to apply a surcharge to transactions, with configurable percentage and minimum transaction amount thresholds. This feature can also be enabled or disabled specifically for Contactless/PayWave transactions.
- Settlement (Cutover): Allows merchants to reconcile daily transactions, typically at the end of a business day, by accessing an Admin Menu to perform a "Cutover."
- Logging On: A basic operational step to prepare the terminal for use.
- Rebooting: A standard procedure to restart the device, often performed after configuration changes or to resolve minor issues.
Important Technical Specifications (Inferred):
While the manual doesn't explicitly list detailed technical specifications like processor speed or memory, it does provide insights into the device's capabilities and interface:
- Connectivity: The mention of "sitting the terminal on the base" for turning on and rebooting suggests it uses a charging base, likely for power and potentially for communication (e.g., Ethernet or Wi-Fi via the base). The "Move/5000" designation itself implies mobility, indicating wireless connectivity (e.g., Wi-Fi, 4G/3G) for transactions away from the base.
- User Interface: Features a color touch screen with on-screen buttons (F1, F2, F3, F4, Func, Clear, Enter) and a physical keypad for numerical input and navigation. The presence of a "silver menu button" indicates a dedicated hardware button for accessing system menus.
- Card Readers: Supports multiple card reading methods:
- Swipe: For magnetic stripe cards.
- Insert: For EMV chip cards.
- Tap (Contactless/PayWave): For NFC-enabled cards and mobile payments.
- Printer: Includes an integrated thermal printer for generating receipts, as evidenced by the "Replacing Paper" section and "PRINT CUST COPY" option.
Usage Features:
The Ingenico Move/5000 is designed for ease of use in a retail or service environment:
- Intuitive Navigation: Operations are guided by on-screen prompts and a combination of physical and touch-screen buttons. For example, "Press F1 and then enter in the purchase amount," or "Press FUNC followed by 7415."
- Quick Access Keys: Dedicated function keys (F1-F4) provide shortcuts for common operations like Purchase, Cash Out, Refund, and Log On.
- Clear and Enter Keys: Standardized keys for confirming actions (ENTER) and correcting errors or cancelling (CLEAR).
- Menu-Driven Administration: Administrative tasks like settlement, surcharge configuration, and PayWave activation are accessed through a structured menu system, typically starting with a dedicated menu button or a FUNC code.
- Customer Receipt Options: Merchants can configure whether customer copies of receipts are printed automatically or if the terminal prompts the user to decide.
- PayWave/Contactless Management: The ability to easily activate or deactivate contactless payment functionality provides flexibility based on business needs or security policies.
- Surcharge Configuration: Granular control over surcharging, allowing merchants to set a percentage and a minimum transaction value for its application.
Maintenance Features:
The manual outlines basic maintenance and troubleshooting steps:
- Paper Replacement: A clear visual guide is provided for replacing the thermal paper roll in the integrated printer, a routine maintenance task. The images show a simple lift-and-load mechanism for the paper compartment.
- Rebooting: The "Reboot" section describes how to perform a system restart, which is a common first step for resolving minor operational glitches. This involves holding down the CLEAR and FUNC keys simultaneously.
- Turning On/Off: Simple procedures for powering the device on (placing on base and holding ENTER) and off (removing from base and holding FUNC and CLEAR) are provided, ensuring proper shutdown to prevent data corruption.
- Settlement Process: While a usage feature, the settlement process is also a crucial maintenance step for financial reconciliation and ensuring accurate reporting.
In summary, the Ingenico Move/5000 is a robust, mobile payment terminal offering a comprehensive suite of transaction processing capabilities, administrative controls, and user-friendly features, making it suitable for a wide range of business environments.
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