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Supervisor Functions
Supervisor Code (If configured)
Default Supervisor Code (Prior to the terminal being installed) is
0000
The ‘Supervisor Code’ is designed to limit access to the ‘Supervisor Functions’
configured for certain transaction types or access to certain ‘Function Codes’ on
the terminal to those who have access to the code.
Your terminal is shipped with an initial default code of 0000, however during the
‘Self-Install’ process you will be prompted to change it.
If you forget your code, please contact the Helpdesk who will be able to provide
you with a temporary code to allow you to reset it to a new value.
The following codes are not valid choices for your Supervisor
code:
Any sequential numeric code of four digits i.e. 1234, 4567 etc or
four digits the same i.e.1111, 3333, 9999 etc.
If you know your password but wish to change it, you may do this by performing a
‘Function 34’, please refer to the section on ‘Function Codes’ later in this user
guide.
If your terminal is lost or stolen, you should contact the terminal
Helpdesk immediately.
You are strongly advised to ensure that privileged access to your terminal
(including access to the ‘Supervisor Code’) is only granted to staff that have been
independently verified as being trustworthy.
Voice Referral Password (If configured)
Default Referral Password is 0000
The ‘Referral Password’ is designed to prevent fraud during referred transactions.
If your terminal is configured for ‘Referral Password’, you will be prompted during
the ‘Self Install Process’ to create a password.
If you forget your password, you will have to contact the helpdesk and they will set
your terminal to reset the password back to ‘0000’.
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