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Ingenico FLEX IPP320 User Manual

Ingenico FLEX IPP320
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FLEX iPP320
PAYMENT TERMINAL INSTALLATION GUIDE
Prepared by : Frédérick Matte
Technical Support Advisor
Bell Canada
Created : January 24
th
, 2012
Revised : July 11
th
, 2014
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Ingenico FLEX IPP320 Specifications

General IconGeneral
ConnectivityEthernet
Card ReaderMagnetic Stripe
ProtocolsIP
Payment MethodsContactless
Power SupplyVia Ethernet or external power adapter
Operating Temperature0°C to +40°C

Summary

I. Required hardware

II. Connecting the terminal

Connect the power supply

Details on how to connect the power supply cable to the terminal for operation.

III. Starting up the terminal

1. Checking the PIN pad configuration

Procedure to verify terminal preconfiguration for communication and identification.

2. Initializing the PIN pad

Associates the PIN pad with its configuration at the Desjardins host for transaction processing.

3. Download

Essential step for terminal identification to the download system for application updates.

4. Registering the Point-of-sale System's IP address

Associates the Point-of-sale System's IP address with the Payment Terminal for secure communication.

Appendix A – Config. report

Appendix B – Configuration

1. Host communication mode configuration

Detailed steps to configure the required communication information with the host.

3. Terminal number configuration

Assigns the unique terminal number to the device, typically obtained from support.

Appendix D - Troubleshooting

1. Between the Payment Terminal and the Desjardins host

Diagnoses communication errors between the terminal and the Desjardins host, with error codes.

2. Between the PIN pad and the Point-of-sale System

Troubleshoots communication errors and protocol issues between the PIN pad and the POS system.

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