FLEX iPP320 - Installation Guide_v1.50.docx
V. Completing the installation
• Perform a test transaction to ensure that the terminal is working correctly.
• Verify the business name and address on the merchant’s transaction receipt.
• Leave the documentation and test cards with the merchant.
o User Guide
o Debit and credit chip test cards
o Debit and credit magnetic stripe test cards
• Provide the merchant with the telephone numbers for technical and customer
support services.
Web site
www.desjardins.com/merchants
Business Customer Service
Montreal: 514 397-4450 Toll free: 1-888-285-0015
Accord D Desjardins Financing Service
Montreal: 514 397-4737 Toll free: 1-888-378-8472
Technical support for payment terminals
Montreal: 514 281-2880 Toll free: 1-800-363-3514
Authorization centre
Montreal: 514 875-8750 Toll free: 1-800-361-8120
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