Ingenico FLEX IPP320 User Manual

FLEX iPP320 - Installation Guide_v1.50.docx
24
Appendix C – IP status
The IP status function is used to diagnose connection problems with the Desjardins authorization host
for a Payment Terminal using IP communication mode. It allows for determination of the probable
cause of the communication failure.
To access it:
o On the idle screen, if «MENU» is not displayed above the F1 key, press the yellow key
followed by the “0” key to unlock the terminal menus.
o Press F1, the terminal displays (Main menu) screen.
o Select (Configuration) then press the green key, the terminal displays (Configuration)
screen.
o Using F2 or F3 to navigate, select (Diagnostic) and press the green key.
o Select (IP Status) then press the green key.
o Select (DESJARDINS) then press the green key.
o Select (Status) then press the green key.
o The terminal conducts a test of its IP connectivity and displays the result on the screen.
----------------
| Status |   indicates that more info is available on other screen(s)
|Physical link |  type of test
|00-Success | 
result
|SSL |  type of test
|00-Success |  result
----------------

press F2 / F3 to navigate between screens
| Status |
|Connectivity |  type of test
|00-Success |  result
| |
| |
----------------
The result data is broken down as follows:
 The first section “Physical Link” provides information on network
detection.

Ingenico FLEX IPP320 Specifications

General

Connectivity	Ethernet
Card Reader	Magnetic Stripe
Protocols	IP
Payment Methods	Contactless
Power Supply	Via Ethernet or external power adapter
Operating Temperature	0°C to +40°C